Provision of HP Hardware & Software Maintenance Services

OSCE
Provision of HP Hardware & Software Maintenance Services Invitation to bid

Reference: ITB/SEC/24/2017
Beneficiary countries or territories: Austria
Published on: 15-Sep-2017
Deadline on: 16-Oct-2017 12:00 (GMT 2.00)

Description

The Information and Communications Technology Services (ICTS) of the OSCE Secretariat located in Vienna, Austria is interested to establish a 5-year Contract for the provision of HP Hardware & Software Maintenance Services for the IT back-end infrastructure. The following services are included in the scope of the tender:


1.    Hardware Maintenance Services;
2.    Software/Operating System Support;
3.    Additional services (e.g., technological upgrades, on-site assistance, etc.).


In order to be eligible to participate in the Invitation to Bid (ITB) process, the interested company should meet the following minimum mandatory requirements:


•    Gold or Platinum partner in the HPE Partner Ready Program;
•    VMware, Data Protector and RedHat Enterprise Linux certification;
•    Service Engineers are either Accredited Technical Professionals (ATP) or Accredited Solutions Experts (ASE).


The detailed Terms of Reference, including full list of the mandatory requirements are available in the tender document. The copy of the ITB document can be requested on the OSCE website at  https://procurement.osce.org/tenders/provision-hp-hardware-software-maintenance-services


Khawla Farah - khawla.farah@osce.org, Tel: +43 1 514 36
Email address: khawla.farah@osce.org
First name: Khawla
Surname: Farah
Telephone country code: Austria (+43)
Telephone number: 1 514 36
Telephone extension 6698