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United Nations High Commissioner for Refugees

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About UNHCR

UNHCR was founded on 14 December 1950 by the UN General Assembly. The Organization is mandated to lead and coordinate international action to protect people forced to flee and to secure lasting solutions for them.

UNHCR is a significant humanitarian organization with more than 17,000 employees, present in 135 countries with a budget of 8.6 billion US$ and with a procurement value of 1,14 billion US$ in 2019.

The Division of Emergency, Security and Supply coordinates all procurement and supply activities within the Organization. According to its emergency response commitment, UNHCR can provide airlifts with Core Relief Items for at least 600,000 people as well as deploy up to 300 staff within 72 hours.

Headquarters are in Geneva, Budapest and Copenhagen. The Supply Management Service is located in Budapest, Hungary.

Procurement

DOING BUSINESS WITH UNHCR

Procurement Principles

In line with UN Financial Regulations and Rules: UNHCR procurement is based on fairness, integrity and transparency through competition and best value for money, taking into consideration the best interest of the organization. Priority is given to source in areas of operation (when prices are competitive and other conditions allow) and UNHCR uses competitive bidding to obtain goods and services (Exceptions to this are limited to a few cases only). 

 

Vendor Registration

UNHCR vendor database registers all vendors to UNHCR for the purpose of tendering and supplying to the UNHCR. Filling a Vendor Registration Form with supporting documents which includes the following information is mandatory:
  • Firm/Company/Factory registration certificate      
  • Brochures on products/services
  • Audit certificate/report
  • Environmental policy
  • Quality assurance certificate
  • Registration with Tax/VAT
  • Company’s annual financial report

 

Solicitation documents

There are three types of solicitation documents issued by the UNHCR to fulfil a procurement requirement, which will vary in accordance with the nature of the requirement and the estimated monetary value:

  • Request for Quotation (RFQ): An informal invitation to submit a quotation for requirements of relatively low monetary value. Prices and other commercial terms and conditions are requested and an award is usually made to the lowest priced technically compliant offer.

  • Request for Proposal (RFP): A formal request to submit a proposal against requirements that have a monetary value above the RFQ threshold but are not fully definable at the time of solicitation and where the innovation and specific expertise of the proposer is sought to better meet the procurement requirement. Price is only one of several factors comprising the evaluation criteria, which are determined before the RFP is released. The offer from a supplier is submitted in two sets of documents: a Technical offer and a Financial offer.

  • Invitation to Bid (ITB): A formal invitation to submit a bid usually associated with requirements that are clearly or concisely defined, and have a monetary value above the RFQ threshold. Award recommendations are based on the lowest cost technically compliant offer.

 

Supplier Code of Conduct

The Code of Conduct sets forth what is expected of all suppliers with whom UNHCR does business. The complete version of the “UN Supplier Code of Conduct” can be found online at: www.unhcr.org/supply


EXAMPLE OF ITEMS PROCURED BY UNHCR

Goods Services
Fuel Audit Service
Agricultural tools Cleaning
Blankets Construction
Clothing Electricity
Drugs and medical Supplies Inspection
Generators Insurance
Pumps IT, Telecom
IT and Telecommunication equipment Health Administration Service
Jerry cans, buckets Lease or rental of property/building
Kitchen sets, stoves Mailing services
Hygiene parcel Medical Services, Evacuation
Office equipment Meeting facilities
Plastic tarpaulins, rolls Printing
Sanitary materials Road maintenance service
Sleeping mats Security
Solar lamp SAT Communication service
Tents Training/workshops
Vehicles, trucks Transportation

 

TOP 5 ITEMS AND SERVICES IN 2019 BASED ON THEIR PROCUREMENT VALUE (m. US$)

 

ITEMS

VALUE (in m. US$)

BEDCLOTHES, MATTRESSES/TOWELS

35

TENT/CAMP/OUTDOOR EQUIP/ACCESSORIES

31

DIESEL

30

SOAP/CLEANING/HYGIENE SUPPLIES

29

4x4 STATION WAGON

26

 
 

SERVICES

VALUE (in m. US$)

BUSINESS/ADMINISTRATIVE SERVICES

141

FINANCIAL SERVICES

130

MAINTENANCE/CONSTRUCTION SERVICES

78

ADVERTISING/INFORMATION SERVICES

51

SECURITY/SAFETY SERVICES

49

 

 

Active Tender Notices of UNHCR


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Previous Tender Notices of UNHCR


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