RFP for the Provision of On-Demand Language Services

Scope of Tender: 

UNFPA is seeking qualified suppliers to establish multi-vendor Long-Term Agreements (LTAs) for on-demand language services across 4 Lots:

 (1) Lot 1: Written Document Translation & Localization

• Sublot 1.1: English into Arabic
• Sublot 1.2: English into French
• Sublot 1.3: English into Spanish
• Sublot 1.4: English into Russian
• Sublot 1.5: English into Chinese
• Sublot 1.6: Arabic into English
• Sublot 1.7: French into English

(2) Lot 2: Audio/Video Transcription Services

• Sublot 2.1: English into Arabic
• Sublot 2.2: English into French
• Sublot 2.3: English into Spanish
• Sublot 2.4: English into Russian
• Sublot 2.5: English into Chinese
• Sublot 2.6: Arabic into English
• Sublot 2.7: French into English

(3) Lot 3: Interpretation & International Sign Language (ISL)

• Sublot 3.1: English into Arabic
• Sublot 3.2: English into French
• Sublot 3.3: English into Spanish
• Sublot 3.4: English into Russian
• Sublot 3.5: English into Chinese
• Sublot 3.6: Arabic into English
• Sublot 3.7: French into English
• Sublot 3.8: International Sign Language (ISL) Services

(4) Lot 4: Linguistic AI Integration. 

Bidders may submit bids for any one, several, or all of the lots, provided they meet the qualification requirements applicable to the respective lot(s).

Services cover official UN and local languages for an initial 3-year term (with two 1-year extension options).

UNFPA is using Quantum, an ERP platform based on Oracle Cloud, which supports the United Nations procurement processes. To access the Solicitation Documents and/or submit a response, please log in to Quantum and subscribe to the subject tender following the instructions below:

(I) Suppliers with an Existing Profile in Quantum:

• If you already have a profile in Quantum, please use the following link to access the system: http://supplier.quantum.partneragencies.org/
• To locate the tender and submit a response, please refer to the Quantum Negotiation Module Supplier User Guide.

Note: Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from the previous registration.

(II) Suppliers without an Existing Profile in Quantum:

• If you have not previously registered in Quantum, you can register a profile using the Quantum Supplier Registration link.
• For guidance on creating your profile, locating the tender, and submitting a response, please refer to the Quantum Negotiation Module Supplier User Guide.
• For additional instructions on managing documents such as Purchase Orders, Invoices, and Contracts in the Supplier Portal, please consult the following link: Quantum Supplier Portal User Guide.

(III) Notifications from UNFPA regarding the tender:

To ensure you receive any updates or Amendments related to the tender, kindly create a draft response without submitting. This will activate notifications from the system regarding the changes to the tender requirements, if any.

(IV) Clarification Requests:

Should you require any clarifications, please use the "Messages" functionality directly in the system.

Thank you, and we look forward to receiving your offers.

Liam Moazizi