RFP - EM/EGY Healthcare Expenses Coverage Program for conflict affected communities in Egypt
Dear Sir/Madam,
The World Health Organization (WHO) Country Office in Egypt is pleased to invite your hospital/healthcare facility to participate in the Request for Proposal (RFP) for the provision of healthcare services under the RFP - Healthcare Expenses Coverage Program, Reference No. EM/ACO/EGY/P/0009777.
The assignment aims to establish a Long-Term Agreement (LTA) with qualified healthcare providers to support the coverage of healthcare expenses for conflict-affected communities in Egypt, including Palestinian and Sudanese patients referred by WHO for secondary and tertiary medical care services.
Important Dates
• Deadline for submission of Letter of Intent (Annex A): 19 November 2026.
• Deadline for submission of requests for clarification: 19 November 2026 at 10:00 PM (Cairo Time). Questions must be submitted through the UNGM e-tendering portal via the Correspondence Tab.
• Proposal submission deadline: 29 November 2026 at 11:00 PM (Cairo Time). Technical and financial proposals must be submitted electronically through the UNGM Tender Documents Tab.
Documents Required for Proposal Submission
Please submit the following:
1. Technical Proposal, including:
- Annex B: Confidentiality Undertaking, duly completed and signed.
- Annex C: Proposal Completeness Form, duly completed and signed.
- Annex D: Proposer Information Form, duly completed and signed.
- Annex F: Self-Declaration Form, duly completed and signed.
- Annex J: WHO PRS Minimum Operating Standards Checklist for Contractors. Description of healthcare facility capacity, including available medical services, bed capacity, ICU/CCU/NICU/PICU capacity, diagnostics, ambulance services, and specialized services.
- Evidence of at least five (5) years of relevant healthcare service experience.
- List of five (5) similar contracts completed during the last five years.
- Three (3) reference letters for comparable healthcare services.
- Proof of accreditation or certification (GAHAR, JCI, ISO 9001, or equivalent).
- Patient Safety and Infection Prevention & Control (IPC) policies. Administrative and claims management capacity, including ability to comply with the claims cycle outlined in Annex K.
- Letter confirming acceptance of WHO Patient Flow, Referral Mechanism and Claims Cycle (Annex K).
- Appendix 1: Hospital Available Services (Excel and signed/stamped PDF versions).
2. Financial Proposal, including:
- Annex E: Financial Proposal Form.
- Appendix 2: Price List (Excel and signed/stamped PDF versions).
- Any additional healthcare service price lists, where applicable.
Important Notes
- The proposal must be submitted in English.
- Prices should preferably be quoted in EGP.
- Technical and financial proposals must be uploaded in separate envelopes in UNGM. Inclusion of financial information within the technical proposal may lead to disqualification.
- The proposal validity period shall be a minimum of 90 calendar days from the proposal submission deadline.
- Failure to submit any mandatory forms or supporting documents may result in rejection of the proposal.
We look forward to receiving your competitive proposal.