RFQ for Crowdsourcing-based QoS and QoE measurement of mobile networks – Panama and Dominican Republic (2 contracts)

Dear Sir/Madam, The International Telecommunication Union (ITU) invites your company to submit a Quotation for the requirements described in Annex I. The following documents are hereto attached: Annex I Terms of Reference (incl. Annex I-A and I-B) Annex II Financial Offer Annex III ITU Supplier Registration Form Annex IV Bidder Eligibility and Integrity Declaration This RFQ is issued through In-tend, ITU’s e-tendering platform, which is interfaced with UNGM. Any requests for clarification shall be made in writing only via the “Create New Correspondence” interface available in the left-hand menu of In-tend by the deadline of Tuesday, November 17, 2026, at 14:00 hours (Geneva time). The anonymous and consolidated table containing the Bidder’s queries and ITU’s responses will be published on In-tend. Companies interested in participating in this process must submit their Quotation through In-tend’s ‘’Return’’ interface before Monday, November 23, 2026, at 14:00 hours (Geneva time). Late submissions will be rejected by ITU. As such, to avoid any last-minute technical or administrative issues, interested companies are strongly encouraged to submit their Quotation well in advance of the deadline. Interested companies shall draft their RFQ in both English and Spanish as a single PDF file. Handwritten or incomplete Quotations, and Quotations that do not comply with the requirements and conditions of this RFQ, may be rejected by ITU. Conditions of the RFQ: 1. By submitting a Quotation, the Bidder accepts the ITU General Conditions of Contract (https://www.itu.int/en/procurement/Pages/default.aspx). In the event of a contract award, those conditions shall apply and shall prevail over any conflicting or inconsistent terms and conditions of the Bidder. 2. Quotations should preferably be submitted in Swiss Francs (CHF). Alternatively, Quotations may be submitted in Euros (EUR) or United States dollars (USD). A Quotation submitted in another currency will be converted by ITU using the United Nations Operational Rate of Exchange applicable on the date of receipt. 3. Quotations shall remain valid at least for 90 calendar days from the RFQ closing date. 4. The Bidder shall bear all costs associated with preparing and submitting its Quotation. ITU shall not be responsible or liable for any such costs, irrespective of outcome of the RFQ process. 5. This RFQ does not constitute an offer or commitment by ITU to enter into a contract with any Bidder. ITU reserves the right to accept a Quotation in whole or in part. Any resulting contract will be awarded to the technically compliant and lowest priced Quotation. 6. Payment will be made to the Contractor within 30 days of ITU’s receipt of the relevant invoice and following ITU’s acceptance of all deliverables specified in the Purchase Order. As a general rule, ITU does not make advance payments. Any request for an advance payment must be clearly stated and justified in the Quotation and shall be subject to ITU’s prior written approval. ITU shall not be responsible for any bank fees or charges incurred in connection with payment. 7. ITU reserves the right to modify or cancel this RFQ at any time during the RFQ process. 8. The information provided by ITU shall be kept strictly confidential and shall not be revealed to any third party without ITU’s prior written permission, except for information that is publicly available. ITU will treat submissions as confidential. 9. ITU reserves the right to publish certain information relating to any resulting contract, including the goods and/or services procured, the contract value, date of award, and the name and country of the Contractor. We look forward to receiving your Quotation. Yours faithfully, ITU Procurement Division