Supply and Delivery of ICT Equipment to the Ministry of Health and Mass Media in Sri Lanka

New clarification added: Clarification No: 09Q1. Due the quantity for the desktops and Laptops being large, it would be highly appreciated if the delivery period can be extender 12 to 14 weeks.Q2. Because there is a global part shortage on semicondutor uses for Memory & SSD production. There for manufacturing lead time has been significantly has increased. Delivery lead time to Colombo will be at least 14 weeks. After reciving the goods to colombo end user needs to do custum clearance & we have to deliver items to island wide locations. It will take additional 2-3 weeks to arrange that as well. there for we suggested to increase delivery leadtime to at least 15-18 weeks.This will impacted to all global brands.Q3. Considering the requirement to deliver the desktop computers to multiple locations, including the associated logistics, coordination, and installation arrangements, we kindly request you to consider extending the delivery period from 10 weeks to 12–14 weeks.This additional time would enable bidders to plan procurement and logistics more effectively and ensure the smooth and timely delivery of the required equipment to all designated locations.Response to Q1-3Delivery timeline will not be extended due to tight project timelines.Q4:  Laptop Computers : We are suggesting to get maximum memory upgradability on notebook upto 48 GB. In the practical scenario no one in Sri lankan market is using 64 GB memory for their notebooks. We suggested to get 16 GB single stick & get one slot free to easy upgrade.Response to Q4.  "Supports Memory Upgradability to 64GB" - will remain unchangedQ5. Further to the amendments issued to the tender specifications, we have forwarded the revised technical requirements to the respective manufacturer for their review and confirmation of the applicable models and configurations. As the amendments involve changes to the required specifications, the manufacturer requires additional time to evaluate the revised requirements, identify suitable models, and obtain the necessary internal approvals before we can provide a firm and compliant quotation.Response to Q5:Tender submission deadline will not be extended due to tight project timelines 

New clarification added: Clarification No.09Question:We would like to request clarification regarding the amended chipset specification for Item 02 - Desktop Computers - 137 Nos.The original specification requested Intel Q670 or equivalent, or higher, while the amended specification now states Intel B/Q670 or equivalent, or higher.We kindly request you to reconsider this amendment, as Intel B-series and Q-series chipset categories are different chipset categories and are not technically equivalent.Feature                                Intel B/H Series                                  Intel Q-SeriesTarget Segment                 - Mainstream / standard desktop          - Business / enterprise desktopEnterprise Manageability   - No                                                       - Advanced business manageabilityIntel vPro Support              - Not supported                                     - Supported on applicable platformsTypical Use                        - General-purpose PCs                         - Commercial / Corporate PCsDifferent manufacturers may use B-series or H-series chipsets in their standard desktop models. However, major OEMs provide Q-series chipsets across their business desktop product lines, giving all bidders the opportunity to offer a comparable enterprise-class platform.Therefore, to maintain a consistent business-class specification and fair technical comparison, we kindly request you to amend the requirement as follows:“Intel Q-Series chipset - Q670 or later / equivalent higher business-class chipset.”Response: No changes will be made to chipset specification. Accordingly,  B 760 / Q 670  or equivalent or higher will be accepted as compliant. 

New clarification added: Clarification No: 08Question:Clarification – VAT Treatment for Items Available in Local StockSince the tender requires the goods to be delivered within 10 weeks, we would like to seek clarification regarding items that are already available in our local stock.For such items, the applicable VAT has already been paid at the time of customs clearance and importation. Therefore, if we supply these items against this tender, kindly confirm whether we may submit our quotation inclusive of VAT.Further, please confirm whether the procuring authority will provide the necessary support/documentation to facilitate the recovery or reimbursement of the VAT to the relevant Ministry/Authority, where applicable.Response:As set out in the ITB particulars, prices must be submitted net of taxes such as VAT.  Accordingly, please submit prices excluding VAT and the applicable VAT component can be specified separately.  UNOPS will facilitate payment of VAT by the Ministry where applicable

New clarification added: Clarification No. 07I am writing to formally request a procurement clarification regarding the tender ITB/2026/64265 for the Supply and Delivery of ICT Equipment to the Ministry of Health and Mass Media in Sri Lanka (Organization Unit: B5505 - APR, SAMCO, Sri Lanka).Upon reviewing the solicitation documents, we noted a critical discrepancy between the eligibility frameworks and the mandatory submission requirements. We kindly request formal guidance on the following points:Tender Particulars vs. Document Requirements: The Tender Particulars section explicitly states under Bidder Eligibility that "No nationalities are excluded from submitting a bid." This clause clearly permits international vendors to participate in the bidding process.Business Registration Conflict: Conversely, within the mandatory Bid Submission Documents checklist, bidders are required to provide a "Copy of valid Business Registration of the Bidder in Sri Lanka."This documentation requirement inadvertently excludes international manufacturers and suppliers who do not maintain a local legal entity or branch office inside Sri Lanka, which directly conflicts with the open nationality policy stated in the particulars.To ensure a transparent, fair, and compliant bidding process, could you please clarify, will UNOPS accept valid equivalent corporate registration documentation from an international bidder's home countryThank you for your time, consideration, and dedication to maintaining competitive and transparent procurement procedures. We look forward to your official clarification via the UNGM portal.As set out in the ITB Particulars - No nationalities are excluded from submitting a bid. If a bidder is not registered in Sri Lanka, the bidder may submit the bid in association with other entities, particularly with an entity registered in Sri Lanka.  Please see below information provided in ITB particulars on bids being submitted by a bidder in association with other entities:If a bidder does not have all the expertise required for the provision of the goods/services to be provided under the Contract, such bidder may submit a bid in association with other entities, particularly with an entity in the country where the goods and/or services are to be provided. In the case of a joint venture, consortium or association: ​All parties of such joint venture, consortium or association shall be jointly and severally liable to UNOPS for any obligations arising from their bid and the Contract that may be awarded to them as a result of this ITB; The bid shall clearly identify the designated entity designated to act as the contact point to deal with UNOPS. The duly filled Form A: Joint Venture Partner Information Form must be included with the Bid. Such entity shall have the authority to make decisions binding upon the joint venture, association or consortium during the bidding process and, in the event that a contract is awarded, during the duration of the contract; andThe composition or the constitution of the joint venture, consortium or association shall not be altered without the prior consent of UNOPS.Each joint venture, consortium or association members must meet the bidder eligibility conditions as set out in Section I: Instruction to Bidders, Article 4.For Joint Venture, consortium, or association:Registration in UNGM : The lead partner must be registered in UNGM (registration of all members in UNGM is preferred).Submission : All bid documents must be submitted in the name of the leading partner. The submission must be made by the leading partner through their UNGM account.Authorization: If the forms are signed by a non-lead partner, the bid should accompany a duly executed Power of Attorney(POA) authorising the non-lead partner to sign the submission documents on lead partner's behalf.When a joint venture, consortium or association submits an offer:The Bid documents must be submitted in the name of the leading partner.The duly filled Form A: Joint Venture Partner Information Form together with copies of business registration for each of the joint venture partners and their audited financial statements for each of the last three (03) years must be submittedThe following evaluation method shall be applied:Each joint venture/consortium/association member must meet formal & eligibility criteria #1 & 4Lead partner of joint venture/consortium/association must meet formal & eligibility criteria #3 & qualification criteria #2All joint venture/consortium/association members combined must meet all other criteria

New clarification added: Clarification No. 06As per discussion in the pre bid meeting we have below suggetions.a.Notebook - Processor - Intel core ultra 5 or higherMemory - Memory upgrade up to 48 GB, One slot free for upgradeBattery - 52 Wh or Higher battery capacityb. DesktopsProcessor - Intel core ultra 5-225 or higher (up to 4.9GHz)Cache - 20 MB Smart Cache or higherChipset - suggested to change B/H/Q 800 series or aboveResponse:Please see "Annex 01, 02 , 03 - Technical Specifications Lot 01, 02, 03_ITB_2026_64265_R1" uploaded in the documents section of this ITBa. Laptop ComputersProcessor specifications amended to read as : Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or laterMemory upgrability shall remain as " Supports Memory Upgradability to 64GB"Battery capacity shall remain as "42 Wh or higher battery capacity"b. Desktop ComputersProcessor specification amended to read as : Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or later (up to 5.0GHz)Cache memory specification shall remain as " 24MB L3 or higher"Chipset specification amended to read as : Intel B/Q670 or equivalent, or higher 

New clarification added: Clarification 05:Q1. Tax Clearance / Tax ExemptionWe kindly request your confirmation regarding the applicable tax exemptions under this tender.Specifically, please confirm whether all applicable taxes will be exempted and whether the necessary documentation will be provided by the relevant authority to facilitate the clearance of VAT, SSCL, and PAL at the time of importation/customs clearance.Response to Q1: It is requested in the ITB that all prices (DAP - Incoterms rules as per Incoterms 2020) be submitted net of direct and indirect taxes, including customs duties, sales taxes, VAT, and commodity-related taxes such as fuel. In line with this requirement, the Ministry of Health (MOH) will provide the necessary support and documentation for import clearance, with facilitation by UNOPSQ2. Technical Clarificationsa. Item 01 – Laptop Computers – 129 Nos.Processor:Current specification:Intel Core i5, 13th Generation or higherOur request:We kindly request that the specification be amended to:Intel Core i5, 14th Generation or higherThis will allow bidders to offer the latest available processor technology and ensure better future usability of the equipment. 14th Gen is the newer platform, offering improved performance, efficiency and a longer technology lifecycle and it provides better future-proofing for a 3–5 years investmentb. Item 02 – Desktop Computers – 137 Nos.Processor:Current specification:Intel Core i5, 13th Generation processor or latest (up to 5.0GHz)Our request:We kindly request that the specification be amended to:Intel Core i5, 14th Generation processor or latest Chipset:Current specification:Intel Q670 or equivalent, or higherOur request:Since the processor specification is proposed to be upgraded to 14th Generation, we kindly request that the chipset requirement be amended to:Intel B or Q Series chipset, or equivalent/higherThis would provide wider compatibility with currently available 14th Generation desktop platforms while maintaining the required performance and functionality.Secondary Hard Disk:Current specification:2 TB SSD NVMeOur request:We kindly request that this specification be amended to:2 TB SSD NVMe or 2 TB SSD SATABoth NVMe and SATA SSDs provide suitable high-capacity solid-state storage, and allowing either interface would provide greater flexibility in sourcing compliant equipment.Response to Q2Please see "Annex 01, 02 , 03 - Technical Specifications Lot 01, 02, 03_ITB_2026_64265_R1" uploaded in the documents section of this ITBa. Laptop ComputersProcessor specifications amended to read as : Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or laterb. Desktop ComputersProcessor specification amended to read as : Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or later (up to 5.0GHz)Chipset specification amended to read as : Intel B/Q670 or equivalent, or higherSecondary Hard Disk specificaton amended to read as : 2 TB SSD (NVMe/PCIe) or higher

New clarification added: Clarification No. 04A. Definition of "Preinstalled Software"Could UNOPS please clarify whether:Option A: The Operating System and Productivity Software must be factory-installed directly by the Original Equipment Manufacturer (OEM) prior to shipment?Option B: Software may be acquired locally from an Authorized OEM Partner / Country Distributor in Sri Lanka and preinstalled/configured by the supplier prior to final delivery and inspection at the designated UNOPS destination?B Software Genuine Certification & Regional ComplianceTo protect the integrity of the procurement process and prevent non-genuine or grey-market licensing, we wish to raise a technical concern regarding local license sourcing.Software purchased outside official authorization channels may involve unauthorized cross-region keys (not legally licensed for deployment in Sri Lanka) or non-compliant digital volume keys.To ensure fair competition and total legal compliance, could UNOPS confirm if bidders will be required to submit:An official Manufacturer’s Certificate of Authenticity (CoA) or genuine Digital License/Product Key tied to the specific hardware chassis serial number.An official Authorization Letter / Software Authenticity Confirmation issued directly by the regional software brand office (or Tier-1 Authorized Regional Distributor in Sri Lanka) confirming that the provided software licenses are legally assigned for deployment within Sri Lanka.Verification during the UNOPS pre-delivery inspection via official OEM validation portals (e.g., Microsoft OEM activation verification).Response:As set out in Annex 01, 02 , 03 - Technical Specifications Lot 01, 02, 03_ITB_2026_64265_R1Operating system : Pre-installed with Genuine Microsoft Windows 11 Professional (64-bit), OEM version, by the original equipment manufacturer (OEM). Manufacturer confirmation of pre-installation shall be provided on delivery.Productivity Software: Pre-installed with Genuine Microsoft Office Home & Business 2024 or later, 64-bit version, with a perpetual (non-subscription) license. Microsoft Office software installed must be Genuine and acquired from Microsoft authorised partner/country authorised distributor.  Certificate of authenticity of installed software licenses from authorised  partner/ distributor must be provided on delivery. This is now reflected in the amended specification for Laptop and Desktop computers published.

New clarification added: Clarification No. 03We are currently preparing our submission for tender reference ITB/2026/64265, set for submission on 25 September 2026.Due to ongoing global volatility in IT component supply chains and frequent price adjustments from major original equipment manufacturers (OEMs), our hardware suppliers are unwilling to commit to price validity beyond 30 days.Given that the anticipated contract award date is 23 October 2026 (28 days post-submission):Could UNOPS consider reducing the required bid validity period from 60 days to 30 days?Alternatively, if the 60-day bid validity must remain mandatory, could UNOPS confirm whether a price adjustment clause or OEM price revision allowance can be incorporated should award or purchase order issuance extend beyond 30 days?Response:Bid validity requirement shall remain as 60 days. Price adjustment clauses for bid validity beyond 30 days will not be included. 

New clarification added: Clarification No. 02: Q1 : Item 01: Laptop Computers - 129 Nos.a. Processor - Core i5 , 13th Generation Intel or higher - You have requested very old processor. Now it has released the Ultra 3rd generatin. Kindly requested to consider latest generation processor. Further need to change the processor speed, Cache & other as well.b. Memory - Supports Memory Upgradability to 64GB - If need such upgradability we have go with high end loptop medel & that will be high cost. On standerd laptops it is available 32/48 memory upgradability.Response to Q1:Please see "Annex 01, 02 , 03 - Technical Specifications Lot 01, 02, 03_ITB_2026_64265_R1" uploaded in the documents section of this ITBa. Processor specifications amended to read as : Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or laterb. "Supports Memory Upgradability to 64GB" - will remain unchangedQ2. Item 02: Desktop Computers - 137 Nos.a. Processor - Intel Core i5, 13th Generation processor or latest (up to 5.0GHz) - Now it has released the Ultra 2nd generatin. Kindly requested to consider latest generation processor. b. Further need to change the processor speed, Cache & other as well.Chipset - Intel Q670 or equivalent, or higher - Latest chip set is Q870 chip set & request to consider on that.Response to Q2:Please see "Annex 01, 02 , 03 - Technical Specifications Lot 01, 02, 03_ITB_2026_64265_R1" uploaded in the documents section of this ITBa. Processor specification amended to read as : Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or later (up to 5.0GHz)b. Chipset specification amended to read as : Intel B/Q670 or equivalent, or higher

New amendment added #1: Amendment 01This ITB is amendment to include the following:1. Timelines of this ITB has been changed as follows:Deadline for Submission : 29 September 2026, 5.00pm (Sri Lanka Time)Deadline for clarifications : 25 September 2026, 5.00pm (Sri Lanka Time)2. Minutes of the pre-bid meeting has been uploaded under the document section of this ITB3. Annex 01,02,03 - Technical Specification Lot 01, 02,03_ITB_2026_64265_R1 reflecting the changes in specifications for Lot 01 (as set out below) has been amended and uploaded under the document section of this ITB4. Section_IV_Returnable Bidding Forms_ITB_2026_64265_R1 reflecting the changes in specifications for Lot 01 in Form D: Technical Bid Form - LOT 01_Revision 01, has been uploaded under the document section of this ITBAmendment to specification of Lot 01 - Item 01 : Laptop computers Processor  : Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or laterProductivity Software :Pre-installed with Genuine Microsoft Office Home & Business 2024 or later, 64-bit version, with a perpetual (non-subscription) license. Microsoft Office software installed must be Genuine and acquired from Microsoft authorised partner/country authorised distributor.  Certificate of authenticity of installed software licenses from authorised  partner/ distributor must be provided on delivery.Amendment to specification of Lot 01 - Item 02 : Desktop computers Processor :Intel Core i5 - 13th Generation / Intel Core Ultra 5 processor or later (up to 5.0GHz)Chipset : Intel B/Q670 or equivalent, or higherSecondary Hard Disk : 2 TB SSD (NVMe/PCIe) or higherProductivity Software :Pre-installed with Genuine Microsoft Office Home & Business 2024 or later, 64-bit version, with a perpetual (non-subscription) license. Microsoft Office software installed must be Genuine and acquired from Microsoft authorised partner/country authorised distributor.  Certificate of authenticity of installed software licenses from authorised  partner/ distributor must be provided on delivery.All other specifications will remain the same. 

New clarification added: KIND REMINDER OF PRE-BID MEETING TO BE HELD ON 17 SEP 2026 AT 11.00AM (SRI LANKA TIME)A Pre-Bid Meeting will be conducted virtually as set out  below: Date: Thursday, 17 September 2026Time: 11.00am to 12.00Noon [Sri Lanka Time]Google Meeting Link: meet.google.com/auk-zixz-bffParticipation in the pre-bid meeting is not mandatory but participation is strongly encouraged to avoid the risk of non-compliant bids.Failure to attend the non-mandatory virtual pre-bid meeting shall not render your proposal invalid.

New clarification added: Clarification Question 01:I would like to seek clarification regarding the eligibility criteria for international vendors. Specifically, if a bidder is not registered with the Sri Lanka Government and does not possess a local Business Registration Certificate, would such an international vendor still be permitted to participate in this tender?Kindly advise whether foreign suppliers may submit bids directly, or if local registration or a local representative is mandatory under this procurement process.Response to Clarification Question No: 01:As set out in the ITB Particulars - No nationalities are excluded from submitting a bid. If a bidder is not registered in Sri Lanka, the bidder may submit the bid in association with other entities, particularly with an entity registered in Sri Lanka.  Please see below information provided in ITB particulars on bids being submitted by a bidder in association with other entities:If a bidder does not have all the expertise required for the provision of the goods/services to be provided under the Contract, such bidder may submit a bid in association with other entities, particularly with an entity in the country where the goods and/or services are to be provided. In the case of a joint venture, consortium or association: ​All parties of such joint venture, consortium or association shall be jointly and severally liable to UNOPS for any obligations arising from their bid and the Contract that may be awarded to them as a result of this ITB; The bid shall clearly identify the designated entity designated to act as the contact point to deal with UNOPS. The duly filled Form A: Joint Venture Partner Information Form must be included with the Bid. Such entity shall have the authority to make decisions binding upon the joint venture, association or consortium during the bidding process and, in the event that a contract is awarded, during the duration of the contract; andThe composition or the constitution of the joint venture, consortium or association shall not be altered without the prior consent of UNOPS.Each joint venture, consortium or association members must meet the bidder eligibility conditions as set out in Section I: Instruction to Bidders, Article 4.For Joint Venture, consortium, or association:Registration in UNGM : The lead partner must be registered in UNGM (registration of all members in UNGM is preferred).Submission : All bid documents must be submitted in the name of the leading partner. The submission must be made by the leading partner through their UNGM account.Authorization: If the forms are signed by a non-lead partner, the bid should accompany a duly executed Power of Attorney(POA) authorising the non-lead partner to sign the submission documents on lead partner's behalf.When a joint venture, consortium or association submits an offer:The Bid documents must be submitted in the name of the leading partner.The duly filled Form A: Joint Venture Partner Information Form together with copies of business registration for each of the joint venture partners and their audited financial statements for each of the last three (03) years must be submittedThe following evaluation method shall be applied:Each joint venture/consortium/association member must meet formal & eligibility criteria #1 & 4Lead partner of joint venture/consortium/association must meet formal & eligibility criteria #3 & qualification criteria #2All joint venture/consortium/association members combined must meet all other criteria