ILO External Collaboration Contract: Business Process Review (BPR) of the NSSF Health Insurance Schemes, with Focus on Claims Management.

ILO
ILO External Collaboration Contract: Business Process Review (BPR) of the NSSF Health Insurance Schemes, with Focus on Claims Management. Call for individual consultants

Reference: rfx_7840_ROAP
Beneficiary countries or territories: Cambodia
Registration level: Basic
Published on: 10-Jul-2026
Deadline on: 20-Jul-2026 12:00 (GMT 2.00)
Description
Dear Bidder, The International Labour Office (ILO) is looking for an individual to undertake work as an External Collaborator. Below is a summary of the work to be performed: To respond to on direct requests from the NSSF, and building on past and existing technical support to the NSSF, the ILO will support the NSSF in Cambodia through: • a comprehensive business process review of the current NSSF health insurance scheme, including the claims management system. • a technical workshop to present review findings, present and discuss best international practices to inform discussions on potential reform options to improve the operational processes. Please note that travel is not required for this assignment. If you are interested, please express interest and follow the instructions attached to consult the detailed terms of reference and other relevant information in the ILO e-sourcing platform. Please submit your proposal before the specified deadline. Thank you. ILO Procurement