WHO/SUD/PROC/2026/0030 - Establishment of a Long-Term Agreement for Generator Maintenance and Spare Parts for WHO Sudan.

We are pleased to invite you to participate in this Request for Proposal for the Establishment of a Long-Term Agreement (LTA) for Preventive and Corrective Maintenance Services for Diesel Generators for WHO Sudan Country Office (Reference: WHO-SUD-PROC-2026-0030), as per the attached RFP document. Important note: WHO will only accept offers including: a) The Company's technical and financial proposal, on official letterhead; b) Valid business registration and relevant licenses to operate a generator maintenance / electrical and mechanical engineering business in Sudan; c) Any other relevant supporting documents, as appropriate. The following information must be included in your proposal: Complete technical approach and methodology for preventive and corrective maintenance of diesel generators, including emergency breakdown response; Details of workshop facilities, diagnostic equipment, tools, and mobile service capacity available; Availability and sourcing of genuine OEM or manufacturer-approved spare parts and consumables for all major generator brands (Cummins, Perkins, FG Wilson, Caterpillar, Volvo, SDMO, Doosan); Proposed service rate schedule (labour costs per hour, call-out rates, PM visit rates by service level) and parts pricing mechanism, including mark-up or discount applied over OEM list price; Validity of the proposal (minimum 3 months from date of submission); Details of warranty offered on parts supplied and repairs carried out; References from previous or current clients, preferably UN agencies, NGOs, or large institutional operators, with a minimum of 2 reference letters for comparable generator maintenance services. Kindly be advised that proposals will not be opened until the deadline for submission has elapsed. The quoted rates must remain valid for the duration of the LTA, or as otherwise specified in the agreement. WHO's Financial Rules and Regulations require the implementation of a 30-day payment policy, and no advance payment can be envisaged. Feel free to contact us should you require any further clarification or assistance. Thanking you in advance for your kind cooperation. Procurement Unit WHO Sudan