The provision of comprehensive maintenance, support, and enhancement services for the UN Ethiopia Project Database.
UN Secretariat
The provision of comprehensive maintenance, support, and enhancement services for the UN Ethiopia Project Database.
Request for EOI
Reference:
EOIUNECA24520
Beneficiary countries or territories:
Ethiopia
Registration level:
Basic
Published on:
03-Jul-2026
Deadline on:
13-Jul-2026 23:59 (GMT -4.00)
Description
The United Nations Economic Commission for Africa (UNECA), on behalf of the UN Country Team in Ethiopia, is seeking qualified vendors to express interest in providing comprehensive maintenance, support, and enhancement services for the UN Ethiopia Project Database.
Project Overview:
The UN Ethiopia Project Database is a mission-critical enterprise platform that consolidates data from over 25 UN agencies operating in Ethiopia's complex development and humanitarian context. The system, built on an adapted Development Dashboard framework, integrates with IATI, UNINFO, and Ethiopia's AIMS, providing real-time analytics and visualization tools that support coordination, reporting, and strategic decision-making.
Assignment Objective:
To ensure the continuous, secure, and efficient operation of the database through:
•Routine Maintenance: System uptime monitoring, corrective maintenance, data backup, server application management, and user helpdesk support.
•Adaptive Enhancements: System upgrades, usability improvements, integration management, and feature development through a structured change management process.
Interested firms will be invited to the tender in “Request for Quotation'' (RFQ) at a later stage. This tender envisages selection of a single or more firm/s to supply the above items.
Please note that the UNECA is precluded from entering into contract with a firm that is not fully registered with UNGM. Firms interested in responding to this invitation but not currently fully registered as vendors with UNGM, are encouraged to register before submission of the bid. Further details may be obtained by visiting https://www.ungm.org/Vendor/Registration.
Firms should submit their “expression of interest” electronically through the link before the deadline 13 July ,2026
Email address:
tesfaneh.gebre@un.org
Tesfaneh Bezabih
| Link | Description | |
|---|---|---|
| https://www.un.org/Depts/ptd/sites/www.un.org.Depts.ptd/files/pdf/eoi24520.pdf | Document Link |
81112201
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Maintenance or support fees
81112202
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Software patches or upgrades
81112203
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Firmware patching or upgrade service
81112204
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Operating system software maintenance
81112205
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Database management system software maintenance
81112206
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Information retrieval or search software maintenance
81112207
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Video conferencing software maintenance
81112208
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Security and protection software maintenance
81112209
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Development software maintenance
81112210
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System management software maintenance
81112211
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Enterprise resource planning software maintenance
81112212
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Customer relationship management software maintenance
81112213
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Accounting software maintenance
81112214
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Content authoring and editing software maintenance
81112215
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Content management software maintenance
81112216
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Educational or reference software maintenance
81112217
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Industry specific software maintenance
81112218
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Network application software maintenance
81112219
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Computer game or entertainment software maintenance
81112220
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Server software maintenance
81112221
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Point of sale software maintenance service
81112222
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Facility operation and maintenance management software maintenance
81112223
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Database Management Software Publishing
81112224
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ANS & ATM Software Maintenance/Development Services