Provision and Implementation of SaaS-based Headless CMS Services

The UNFCCC secretariat is seeking qualified vendors to provide a modern, SaaS-based Headless CMS service as part of its transition to a multi-channel, API-first, AI-ready microservices architecture for its public-facing digital channels. The Headless CMS service is intended to support evolving UNFCCC digital service delivery requirements across web, mobile and related communication channels as part of a broader integrated ecosystem. Content shall be exposed exclusively through well-documented, secure, and scalable APIs, with no assumptions about specific front-end frameworks or presentation layers. Indicative scope includes the SaaS subscription, content delivery via APIs (REST and/or GraphQL), structured content modelling, multilingual content support across the six UN languages plus additional event-specific locales, enterprise-grade security including SSO integration with Microsoft EntraID, support arrangements covering UNFCCC business hours and event-driven peak periods, and consumption-based pricing across baseline, peak load and full adoption scenarios. Participation in this solicitation is open exclusively to legally registered companies with demonstrated experience providing enterprise SaaS-based Headless CMS services. Proposals from individual contractors or sole proprietorships will not be considered. The anticipated contract term is three years from contract signature, with the option for up to two one-year extensions (3+1+1), subject to satisfactory performance and continued requirement. Specific Requirements/Information The EOI should include a description of the company profile and details of relevant experience. However, such description shall be limited to 1-2 pages length (max. 5MB). Please do not include copies of certifications at this stage. EOIs that do not contain the information requested for evaluation by UNFCCC may be rejected. We kindly request vendors who are interested in responding to this EOI but have not yet registered as a supplier with the United Nations Global Marketplace (UNGM) to complete the online vendor registration form which can be accessed at https://www.ungm.org. EOIs that do not contain the information requested for evaluation by UNFCCC may be rejected. This notice is posted for information only and does not constitute an invitation to bid or submit a proposal. The UNFCCC reserves the right to change or cancel these requirements at any time in the EOI and/or solicitation process. The UNFCCC Procurement and General Services Unit considers a vendor’s qualifications and experience in the particular commodity/service area, and previous performance, when preparing a list of invitees. Thus submitting an EOI does not automatically guarantee a vendor will be considered for receipt of the solicitation when issued; and the UNFCCC reserves the right to send the Solicitation Documents to Vendors who were identified through additional market research or others means to source the UN requirements.