Provision of a Learning Management System (LMS) and Comprehensive Capacity Development Program (Ethiopia)

The International Fund for Agricultural Development (IFAD), a specialized agency of the United Nations based in Rome, Italy, hereby solicits proposals for the provision of a Learning Management System (LMS) and Comprehensive Capacity Development Program. This procurement will result in a single contract with one service provider for the provision of an integrated Learning Management System and comprehensive capacity development program for DBE. Both segments described below are interlinked and must be handled by one single provider to ensure continuity and coherence between the LMS platform and the content delivered through it. One ToR, one tender process, and one contract will be maintained. No partial bidding or partial awarding is permitted. While the technical evaluation may assess component-level quality, the award will be made to a single provider for the full scope. Although the assignment shall be performed under a single prime contract with one lead firm bearing full contractual responsibility for all deliverables, quality assurance, coordination, and performance, Bidders may propose a subcontracting arrangement, provided that: • one lead entity is clearly identified as the single point of accountability; • the roles and responsibilities of all partners are clearly defined; • the lead entity remains fully responsible for delivery of the full scope; and • the proposed arrangement demonstrates integrated management, quality control, and seamless implementation across all components. The contract duration is 7 months (maximum until January 31, 2027) from signing. Overall Objective: To strengthen the institutional capacity of DBE through a comprehensive capacity development program and the deployment of an on-premise or SaaS-based Learning Management System that together address the full scope of competency gaps identified in the May 2025 Training Needs Assessment (TNA), with a particular emphasis on strengthening the end-to-end credit lifecycle. Specific Objectives: 1. Deploy and operationalize an on-premise or SaaS-based LMS at DBE’s data center (or through a qualified SaaS provider), enabling scalable, cost-effective delivery of training programs to all DBE locations including rural branches. 2. Develop and deploy 20 digitized training courses through the LMS covering company-wide competency needs. 3. Develop 7 core operational curriculum modules - the “DBE Way” - focused on the end-to-end credit lifecycle, codifying international DFI best practices adapted to DBE’s context. 4. Deliver in-person training programs aligned with the LMS content to complement digital delivery with classroom-based application. 5. Build sustainable internal training capacity through a Train-the-Trainer program across all 20 directorates. 6. Establish a monitoring and evaluation framework measuring training effectiveness at reaction, learning, behaviour, and results levels. INSTRUCTIONS ON HOW TO ACCESS RFP/ITB DOCUMENTS: In order to have access to the Tender Documents, it is necessary to register in UNGM portal (www.ungm.org). Please carefully read the instructions in the document attached to this tender notice (SEE THE MENU TAB ''DOCUMENTS‘’).