RFQ/112/2026/ASW/Create a grievance redressal platform for a government entity in Jordan

ILO
RFQ/112/2026/ASW/Create a grievance redressal platform for a government entity in Jordan Request for quotation

Reference: rfx_6540_ROAS
Beneficiary countries or territories: Jordan
Registration level: Basic
Published on: 07-May-2026
Deadline on: 12-May-2026 09:00 (GMT 2.00)
Description
The primary objective of this assignment is to design, develop, and deploy a user-friendly and efficient electronic grievance handling mechanism within the internal staff system/platform of the entity. This system should streamline the process for submitting, managing, and resolving grievances in a transparent, accountable, and timely manner, in line with best practices in digital public services.