RFP for Systems Administration Services – Microsoft Technologies

This RFP is for the provision of a managed service for ITCILO’s Microsoft-based hybrid infrastructure, covering Microsoft 365, Azure, Entra ID, Active Directory, Exchange, Citrix VDI, Windows Server, SQL Server. The Contractor is expected to provide day-to-day operations, lifecycle management, configuration, integration, security hardening, monitoring, optimization, backup/restore oversight, patching, and continuous improvement across these technologies.