Provision of Radio-Based Explosive Ordnance Risk Education (EORE) Services in BAY States, Nigeria

New clarification added: Question: Geographic targetingCould UNOPS clarify whether all listed LGAs in Annex 1 must be covered equally, or whether bidders may propose prioritization based on factors such as access constraints and station coverage?  Answer:A degree or prioritization is possible, as long as the reasons are clearly explained in the technical bid.            ​Question: Radio station requirementsThe TOR requires engagement of 3 to 5 radio stations. If a bidder proposes a hybrid model using IVR, does the 3 to 5 station minimum remain mandatory, or may the number of radio stations be adjusted if complementary channels demonstrably strengthen reach and verification?     Answer:The TOR requires engagement of 3 to 5 radio stations. Bidders are required to focus the project on radio campaign. The number of radio stations can be subject to a certain flexibility, provided that the bidder clearly explains how it will reach the areas listed as annex.         ​Question: CurrencyWe note that Form B, Price Schedule Form, includes columns for Unit Cost in NGN and Total Cost in NGN. However, Section I indicates that the quotation currency should be as stated in the Tender Particulars. Could UNOPS please confirm whether bidders are required to submit the financial quotation in NGN only, or whether quotations may be submitted in USD? If USD submissions are permitted, please confirm whether UNOPS would evaluate the quotation using the official UN exchange rate at the RFQ submission deadline, and whether any resulting contract and payments would still be issued in NGN or in USD.      Answer: Bidders are required to submit the financial quotation in NGN only, as indicated in Section I.           

New clarification added: Question: Hybrid channel eligibilityCould UNOPS please confirm whether bidders may propose a hybrid mass media approach, combining radio broadcasts with complementary mobile-based channels such as Interactive Voice Response (IVR), provided that the proposed approach meets the overall objectives of disseminating approved EORE messages, reaching affected populations, and providing verifiable monitoring and reporting?                 Answer:The ToR is specific to radio broadcasting; IVR is outside the scope of this RFQ.             Question: IVR as a feedback mechanismThe TOR refers to an impact assessment through a feedback mechanism, including “call-in sessions or similar.” Could UNOPS confirm whether an IVR-based feedback mechanism, where listeners can call in toll-free to hear messages, answer questions, and provide feedback, would be considered acceptable under this requirement?Answer:IVR can be used as a methodology for gathering feedback, provided that it can clearly demonstrate that it reaches and collects feedback from people who have listened to the radio broadcasts.                ​Question: Reach versus engagement qualityWould UNOPS be open to proposals that combine broader radio reach with a smaller but more deeply engaged IVR audience, where IVR reach can be verified through call records, repeat engagement, location prompts, completion rates, and survey responses?Answer:The focus of the project in question is on radio broadcasting. As per the response above and provided that the methodology is clearly defined and explained in the proposal, IVR can be proposed as a methodology to collect feedback from radio listeners, if possible and appropriate.            ​Question: Adjustment of reach targets for higher-quality channelsIf a bidder proposes channels with stronger verification and engagement than passive radio listenership estimates, such as IVR, would UNOPS consider an adjusted reach methodology that values confirmed direct engagement over estimated listenership?Answer:The project has a focus on radio broadcast, including reaching hard-to-reach areas in BAY states.                 ​Question: Beneficiary calculation methodologyThe TOR provides a radio reach calculation based on listenership assumptions. For non-radio or complementary channels such as IVR, may bidders propose a separate reach methodology based on unique callers, completed listens, repeat engagement, user location, and survey participation?Answer:The project focuses on radio broadcast; the methodology for the calculation of beneficiaries based on listener estimation is a suggestion as this is the methodology currently in use. However, bidders are free to suggest an alternative methodology they might deem better/more accurate, provided that they explain clearly the difference between their proposed methodology and the methodology as per ToR.                           ​Question: Survey or research componentCould UNOPS confirm whether bidders may include a structured listener survey or KAP-style assessment as part of the impact assessment, to measure recall, understanding, perceived usefulness, and intended behaviour change among reached beneficiaries?Answer:Yes, bidders may include a structured listener survey or KAP-style assessment as part of the impact assessment, to measure recall, understanding, perceived usefulness, and intended behaviour change among reached beneficiaries. The methodology has to be clearly stated in the proposal.            ​Question: Use of previous UNMAS/UNOPS toolsGiven that [prospective bidder 1] previously implemented related EORE IVR/radio and KAPB activities with UNMAS/UNOPS, may bidders propose to build on previously approved content, survey protocols, reporting formats, and dissemination lessons where relevant?Answer:Bidders may propose to build on previously approved content, survey protocols, reporting formats, and dissemination lessons where relevant. However, the main content listed in the ToR (10 PSA, 13 mini dramas and 19 radio magazines) needs to be included in the proposal and it was not part of the EORE radio activities previously implemented with [prospective bidder 1] .            ​Question: Content adaptation scopeThe TOR states that pre-recorded content must be reviewed and adapted to include UNMAS and Government of Japan visibility within two days. Could UNOPS confirm whether this adaptation is limited to branding and visibility updates, or whether technical adaptation for additional dissemination channels, such as IVR formatting, may also be proposed?Answer:The adaptation is limited to branding and visibility updates and other minor adaptations that the bidder and UNMAS may identify at the inception stage.            ​Question: Language requirementsThe TOR states that content is available in Hausa and Kanuri, while also requiring strong local language capacity. Could UNOPS confirm whether the campaign is expected to use Hausa and Kanuri only, or whether additional languages may be required for specific LGAs?Answer:The campaign is expected to use Hausa and Kanuri only, but additional languages may be required for specific LGAs, if the bidder and UNOPS agree it is necessary at the inception stage.           

New clarification added: QuestionIn the Form B: Price Schedule Form, option is for only three radio stations, is it only one station per state or a bidder can engage more one station?                AnswerThree radio stations is the minimum. The bidder can engage more stations. If so, make it clear in the technical proposal and add more rows in the price proposal to add more radio stations.

New clarification added: Question  We need clarification on this:● Airing material include 10 public service analysis/PSA (1 min each), 13 mini-dramas (4 minutes each on average) and 19 radio magazines (14 minutes each on average). They are available in the following languages : Hausa and kanuri ● Propose a plan to air the above mentioned content with timings. We suggest a minimum of one airing for 10 PSA/day, one airing for 13 mini dramas/week and one airing for 19 radio magazines/month. Please note that this is an indicative basis for developing your proposal.Kindly clarify this:Are we airing the drama once a week (making it 13 weeks for the drama ie 1 Mini drama per weekOr Once a day?Also about the magazine: did you mean airing all the 19 magazine in a month? Kindly clarify because it confusing.                             AnswerOne airing for 10 PSA/day means one airing of each of the 10 PSAs per day. The same 13 mini dramas means one hiring of each 13 mini dramas a week and one airing of each radio magazine a month. Not per radio, but considering all the radio partners. These are indicative minimums to ensure comparability of the offers and pricing, as stated in the ToR. At the inception stage, the airing plan could be modified in accordance with the stipulations in the RFQ, while maintaining the same unit pricing.

New clarification added: QuestionRequest for Clarification: Broadcasting Frequency RequirementsSection 5 states indicative minimums of: 1 PSA/day (10 episodes), 1 mini-drama/week (13 episodes), and 1 radio magazine/month (19 episodes). CPWEI seeks clarification on the following:1. INTERPRETATION: Does "one airing for 10 PSA/day" mean one PSA slot per day rotating across all 10 episodes, or one airing of each of the 10 PSAs per day? The same question applies to the 13 mini-dramas and 19 radio magazines.AnswerOne airing for 10 PSA/day means one airing of each of the 10 PSAs per day. The same 13 mini dramas means one hiring of each 13 mini dramas a week and one airing of each radio magazine a month. Not per radio, but considering all the radio partners. These are indicative minimums to ensure comparability of the offers and pricing, as stated in the ToR. At the inception stage, the airing plan could be modified in accordance with the stipulations in the RFQ, while maintaining the same unit pricing.

New clarification added: QuetsionWe respectfully request that UNOPS consider extending the quotation submission deadline for this RFQ.The clarification deadline is Saturday, 2 May, while the submission deadline is Monday, 4 May. This leaves very limited working time for bidders to review UNOPS’ responses and incorporate them into a compliant submission.Would UNOPS consider extending the submission deadline by at least one week, so that bidders have adequate time to review the clarification responses and prepare accurate, competitive, and compliant quotations?ResponseThe RFQ has been extended to 2026-05-07 22:00 UTC

New amendment added #1: This amendment is to extend the tender closure date to May 07, 2026 12noon Nigeria time.