RFQ/53/2026/ASW/Create a grievance redressal platform for a government entity in Jordan

ILO
RFQ/53/2026/ASW/Create a grievance redressal platform for a government entity in Jordan Request for quotation

Reference: rfx_5083_ROAS
Beneficiary countries or territories: Jordan
Registration level: Basic
Published on: 05-Mar-2026
Deadline on: 31-Mar-2026 11:00 (GMT 1.00)
Description
The primary objective of this assignment is to design, develop, and deploy a user-friendly and efficient electronic grievance handling mechanism within the internal staff system/platform of the entity. This system should streamline the process for submitting, managing, and resolving grievances in a transparent, accountable, and timely manner, in line with best practices in digital public services.