Upgrade of the Hospital Health Information Management System (HHIMS) and Seamless Integration with the National Digital Health Platform (DHP) Components and National Electronic Health Record (NEHR) and Deployment in 30 HiQi Project Hospitals

New clarification added: Note to BiddersPrices for this RFP shall be quoted in Sri Lankan Rupees (LKR) as stated in the Tender Particulars section.Proposals shall remain valid for acceptance by UNOPS for the entire Proposal Validity period set out in the Tender Particulars section. A Proposal valid for a shorter period of time or Proposals with conditions to the quoted prices shall not be considered for further evaluation.Prior to the Deadline for Proposal Submission, an Offeror may withdraw, substitute, or modify its submitted Proposal. However, after the Deadline for Proposal Submission, the Proposals shall remain valid and open for acceptance by UNOPS for the entire Proposal Validity Period, as may be extended.UNOPS may accept Proposals submitted in another currency than stated above if the Offeror confirms during clarification of Proposals in writing that it will accept a contract issued in Sri Lankan Rupees (LKR) and that for conversion the official United Nations operational rate of exchange of the day of RFP submission deadline shall apply. Regardless of the currency of Proposals received, the contract will always be issued and subsequent payments will be made in Sri Lankan Rupees (LKR).For more details please refer RFP_Section_I_Instructions to Offerors, sub-sections 13 PROPOSAL VALIDITY PERIOD, 17 PROPOSAL CURRENCY(IES), 24 WITHDRAWAL, SUBSTITUTION, AND MODIFICATION OFP ROPOSALS & 33 NOTIFICATION OF AWARD

New clarification added: Clarification No: 21QuestionFinancial capability - Is this cumulative sales turn over $. 500k for 3 years you are expecting?Response:Offeror should have average annual sales turnover of minimum USD 500,000 over the last 3 years. Offerors must include in their proposal audited financial statements for each of the last 3 years

New clarification added: Clarification No: 20Question:We are bidding with a local subcontractor. Does the subcontractor also need to meet the financial capability requirement—specifically, the Liquidity Ratio (Average Current Assets / Current Liabilities over the last 2 years ≥ 1)? The lead partner will retain full ownership of the contract.a) In this context, is the subcontractor required to submit any documents under the Evaluation Criteria & Scoring Document_RFP_2026_61684: Stage 1 & Stage 2?b) Can the subcontractors provide the key personnel resources for the bid?Response:a.) Each of the partners of a JV/Consortium/Association must meet the qualification criteria No #1: Financial Capability - Liquidity as mentioned under tender particulars section and in Evaluation Criteria & Scoring Document_RFP_2026_61684_R1b.) As mentioned in RFP_Section_II_Schedule of Requirements RFP_2026_61684, section 7.2: Minimum qualifications and experience of the proposed team,  "All staff members appointed by the service provider should be direct staff members of the organization who will have overall responsibility of the deliverables".

New clarification added: Clarification No: 19Question:If a prime bidder is bidding with another partners, can these partners be sub contracted under teaming agreements?Is it necessary to have a tri-party or a dual party teaming agreement?Response:If the Proposal is submitted as a Joint Venture / Consortium / Association, all partners must complete, sign and submit Form A: Joint Venture Partner Information Form. 

New clarification added: Clarification No: 18Question:Are we have to supply the required hardware to the 30 Hospitals or are they having existing hardware at the hositals. Response: Hospital hardware are already/planned to be provisioned through seperate procurements

New clarification added: Clarification No: 17 (cont.)6. Team & StaffingQuestion 6.1 Section 7.2 (Page 17) The RFP states "The proposed team (key personnel) shall be deployed in Sri Lanka." Does this mandate 100% physical on-site presence at the MoH/hospitals, or is a hybrid/remote working model acceptable as long as the personnel are based within Sri Lanka and available for required physical meetings?Response: The Team should be available in Sri Lanka. The team is not expected to be presence at MoH/hospitals 100%. The offorer is expected to provide work space for the team, refer Schedule of Requirement, section 6.2.Question 6.2 Section 7.1, Item 4 (Page 16) "Overlapping or concurrent project periods will not be double-counted." Does this restriction apply to the firm’s corporate experience, the individual key personnel's CV experience, or both?Response: Schedule of Requirement, section 7.1 Qualifications of the firm refers to the experience of the firm only.​Question 6.3 Section 14 (Page 28) "Key personnel designated for 'full-time' roles are unique to each DHP component/bundle." If we are bidding for multiple bundles, can we propose the same Key Personnel in our bids, with the caveat that if awarded multiple bundles, we will provide equivalent replacements, OR must we submit completely different CVs for each bundle at the time of bidding?Response: Please refer Addendum to RFP_Section_II_Schedule of Requirements RFP/2026/61684​7. Performance Security & CommercialsQuestion 7.1 Section 15 (Page 28) The vendor must submit Bond 01 (10%) upon contract signature, and Bond 02 (10%) for the 12-month warranty period. Will Bond 01 be released immediately upon the successful submission and acceptance of Bond 02 and project closeout, ensuring the vendor does not have 20% of the contract value locked simultaneously?Response: Bond 1 shall remain valid for a period of twelve (12) months. Upon completion of all deliverables and submission of Bond 2, the final payment will be released, and Bond 1 shall be released accordingly.​Question 7.2 Section 11 (Page 26) "Financial bids in Sri Lankan Rupees (LKR)". Given the potential volatility of currency, does the contract include a price adjustment/exchange rate variation clause for the imported components/services, or is it a fixed firm price in LKR for the entirety of the 30 weeks + 12 months warranty?Response: The proposal currency is LKR. The proposal currency should be valid for the full bid validity period. Financial proposals must be unconditional; any proposal submitted with conditions will be disqualified. The contract will be a fixed price contract in LKR. Please refer RFP_Section_I_Instructions to Offerors, sub-sections 13. PROPOSAL VALIDITY PERIOD, 17. PROPOSAL CURRENCY(IES), 24. WITHDRAWAL, SUBSTITUTION, AND MODIFICATION OFP ROPOSALS & 33. NOTIFICATION OF AWARD

New clarification added: Clarification No: 17 (cont.)4. Project Timelines, Acceptance & Payment TermsQuestion 4.1 Section 13 (Page 27) Payment Milestone 5 (15%) is tied to "full deployment of the final version... across all 30 identified hospitals". If deployment at specific hospitals is delayed due to factors beyond the vendor's control (e.g., hardware unavailability, civil works, network outages), will UNOPS allow partial sign-off and pro-rated invoicing for the completed hospitals?Response: UNOPS cannot commit for any unforeseen delays at this stage.Question 4.2 Section 9.2 (Pages 24-26) The timeline requires the MVP at Week 10, Connectathon at Week 14, National Systems Integration at Week 18, and Full 30-hospital deployment by Week 20. This allows only 2 weeks to deploy across 30 hospitals. Is it permissible to stagger the 30-hospital deployment in batches extending up to Week 26 (UAT phase) to ensure operational stability?Response: As payments are tightly coupled with the deliverable shedule stated. It is advisable to adhere it it.Question 4.3 Section 8 (Page 26) "Validation: Requires validation by the Ministry of Health... Technical Assistance representatives, and/or technical steering committee." Will there be a defined SLA for the MoH/Committee to review and sign off on deliverables (e.g., 5 working days)?Response: No5. Intellectual Property & Post-Implementation SupportQuestion 5.1 Section 5 (Page 14) The RFP prohibits vendor lock-in and mandates MoH IP ownership. If the vendor utilizes pre-existing, open-source frameworks, accelerators, or libraries (e.g., standard FHIR transformation engines) that are publicly available under MIT/Apache licenses, is this acceptable provided we do not claim proprietary IP over the final customized implementation?Response: Permisive Open source licenses are encouraged for Mature System enabling rapid implemention.Question 5.2 Section 8 (Page 13) The warranty requires a dedicated capacity of 20 person-days per quarter for enhancements. If the MoH does not utilize the 20 days within a specific quarter, do those days expire, or do they roll over to the next quarter?Response: Not expected to carry forward for the next quarterQuestion 5.3 Section 8 (Page 13) Severity 1 issues require a 4-hour target resolution (24/7). Given that the vendor is not hosting the infrastructure (MoH is hosting), will the vendor be granted unrestricted 24/7 remote VPN access to production environments to meet this SLA?Response: With necessary NDAs, agreements and clearernces this can be provided

New clarification added: Clarification No: 171. Technical Stack & Architecture (Crucial for Scoping)Question 1.1: Annex 3a & 3b (Pages 38-42) Could UNOPS/MoH provide bidders with read-only access to a repository of the existing HHIMS codebase?Response: The HHIMS codebase cannot be shared during the procurement phase. It will be provided to the successful bidder only. However, we have provided summary of the code structure in the annexures.Question 1.2 Annex 3a & 3b (Pages 38-42) The RFP states the existing HHIMS relies on CodeIgniter 2.x and PHP 7.0.33, both of which are end-of-life and pose significant security/compliance risks.  Does the "Upgrade" scope require the vendor to fully migrate/refactor the core platform to a modern, supported stack (e.g., CodeIgniter 4 or Laravel, PHP 8+), or does MoH expect us to patch the existing CI 2.x codebase and simply build integration APIs on top of it?Response: Yes. Scope include the upgrade of the tech stack to the latest PHP and CodeIgniter stack to support the securing of SLCERT certification as well.Question 1.3 Section 4, Item 2 (Page 11) Regarding the "fullSTAC approach" and "configurable privacy controls": If the underlying legacy HHIMS does not natively support these granular privacy controls (RBAC/ABAC at the data level), is the vendor expected to redesign the database schema and application security layer to achieve this?Response: Current HHIMS support role base access controls and further improvements and refinements can be expected.Question 1.4 Annex 2, TS-02 (Page 34) The requirement mandates operating on a "standardised, MoH-approved technology stack." Could UNOPS/MoH kindly provide the exact target technology stack (OS version, database engine/version, PHP version) that is currently approved, so we can ensure our MVP targets these precise versions?Response: The solutions will be deployed in a Proxmox virtualised enviornment with the latest linux based operating system designated by the MoH. Latest Apache, MariaDB, PHP stack is to be used with CodeIgnitor (Ver 4) Question 1.5 Section 4, Item 7 (Page 12) The RFP mentions, "For 10 hospitals with 2 servers each the setup should be configured for high availability (HA)." Does the MoH expect the vendor to provide the HA software licenses (e.g., load balancers, clustering tools) or will open-source HA tools (e.g., HAProxy, Galera Cluster) be acceptable?Response: The virtualised Proxmox setup is intended to be in a open-source HA setup.2. Integration & Dependencies (DHP Components)Question 2.1 Section 3, Page 10 & Annex 1 The RFP lists multiple DHP components (NEHR, NHDX, Registries, APM, SIEM, SLUDI) for integration. Since these are being procured under different bundles, what is their current readiness status? If these national platforms are delayed, will the vendor be allowed to use Mock APIs for the Connectathon and UAT to achieve milestone sign-offs and payments?Response: If the other DHP components are delayed due any unforeseen stituation, Mock APis for Connectathons and UAT can be considered. Question 2.2 Annex 4, CC.INT.02 (Page 47) "The solution SHALL use the national Certificate Services to enable secure communication." Are the national Certificate Services currently operational? If not, should we assume the use of standard self-signed/Let's Encrypt certificates for the MVP phase?Response: If the National implemention is delayed, Let's Encrypt certificates for the MVP phase can be considered. Question 2.3 Section 4, Item 3 (Page 11) "Adopt HL7 FHIR and IHE profiles... Automated standards-based interoperability testing." Will the MoH provide a centralized FHIR validation server and test sandbox, or is the vendor required to build and host the interoperability test harnesses?Response: MoH does not have a centralised FHIR validation server or test sand box. Each vendor for the bundles is expected to deploy a sandboxing enviornment to facilitate intergation and validation.Question 2.4 Annex 1, Item 5 (Page 29) "Support the different health information systems... to be interoperable." The list includes HRMIS, ePIMS, AMC, etc. Is the vendor of this RFP responsible for building the adapters for all these external systems, or is our responsibility strictly limited to exposing standard FHIR APIs from HHIMS for them to consume?Response: Only FHIR API development and proper documentation and conducting Connectathon is the requirement3. Deployment, Data Migration & InfrastructureQuestion 3.1 Annex 5 (Page 49) Row 15 (Colombo South Teaching Hospital) states "HIMS (Excluded)". Could you clarify what "Excluded" means in this context? Are we exempt from deploying to this site entirely, or is there a specific sub-module excluded?Response: CSTH runs a EMR different from HHIMS, thus excluded from the HHIMS deploymentQuestion 3.2 Annex 5 (Page 49) Row 26 (National Institute of Mental Health) states "(Replace the HIMS)". Does this require full data migration from a proprietary third-party system into HHIMS? If so, will the vendor be provided with data dictionaries and export files from the legacy HIMS?Response: NIMS has only patient demographics and admission data to the hospital. Access to relavent data exports will be facilitated after awarding.Question 3.3 Section 4, Item 7 (Page 12) The RFP states deployment must be done "on the new servers procured and virtualised with the ProxMox hypervisors." Who is responsible for installing and configuring Proxmox on the bare-metal servers? Will the servers be racked, powered, networked, and accessible via VPN prior to our deployment phase?Response: This is be provided by the supplier of the servers. Bidders will be provided operational VMs for HHIMS deployment. Question 3.4 Section 6.1, Item 11 (Page 15) "On-premise servers for the deployment of the HHIMS solution in the selected 30 HiQi hospitals". Does reliable VPN/LGN network connectivity currently exist between all 30 hospitals and the central MoH data center to support real-time NHDX/NEHR data exchange? If a hospital has no internet, how should offline resilience be handled?Response: Redundant internet connectivity is planned. But the integration should plan for limited access scenarios and implement a message queue for NEHR commits to prevent data loss. Question 3.5 Annex 2, DB-02 (Page 34) "Patient, clinical... data SHALL be migrated from legacy systems with full integrity validation." For the hospitals marked as "Expansion" or "Upgrade" in Annex 5, what is the estimated total database size (in GBs) and number of historical records to be migrated?Response: This varies across the institutions. Most data are limited to demographics, admission, discharge, OPD, pharmacy  and Lab data. The expected size of the database is probably less than 10GB.

New clarification added: Clarification No: 16Question 1:Please provide the daily liquidated damages rate (% per day) referenced in the Tender Particulars, applied to the original total Contract Price, capped at 10% overall.Response:As set out under tender particulars : Liquidated damages details / Delay damages details - UNOPS will deduct from the Contract price, as liquidated damages, a sum equivalent to the percentage of 0.1% of the original total Contract price for each day of delay until actual delivery or performance, up to a maximum deduction of 10%. Once the maximum is reached, UNOPS may terminate the Contract pursuant to the General Conditions of Contract.Question 2:In Form D: Technical Proposal Form, Section 1 (Points 1.1 to 1.6), should the responses be provided separately by each consortium partner, or can a single consolidated response be submitted on behalf of the entire consortium.Response:A consolidated response can be provided. However the response should include relevant details of each of the partners.

New clarification added: Clarification No: 15 Question: We kindly request an extension of the tender submission deadline by at least another two (2) weeks.Due to the current prevailing issues and operational challenges in Sri Lanka, we are experiencing delays in obtaining necessary documentation, pricing confirmations, and technical inputs from our vendors and partners required to prepare a fully compliant submission.Therefore, we respectfully request your consideration to grant a minimum two-week extension to the submission deadline to enable us to submit a complete and competitive proposal.Thank you for your understanding.Response: As this is a donor-funded project supported by a grant that expires in 2026, we regret to inform you that an extension to the bid submission deadline cannot be accommodated at this stage. Extending the submission period would ultimately impact the overall implementation timeline, which must remain aligned with the grant’s validity. 

New clarification added: Clarification No: 14Question 1:We are writing with reference to the tender, we kindly request an extension of the submission deadline. This additional time will enable us to ensure that our proposal is comprehensive, accurate, and fully compliant with all requirements outlined in the tender documents. In light of the above, we respectfully request that the submission deadline be extended by 01 Week. Question 2:The scope we have to cover is comprehenvice and need multiple parties with different experties to come together and prepare a complete solution. We are commited to provide the best solutions to Heath sector of Sri Lanka which is considered having best heathcare standards amongh the peers. To achieve this ojective we need a cordinated effort with multiple parties to corrilate. This effor takes time, and getting the correct technical experties and prepare the documentation related to this with comprehencive attention to detail approch. We are cordinating with multiple parties to get the best solution for your requirement. Therefore we are requesting an at least 2 weeks extension to this bid submission. Kindly grant this extention, for us to provide the required granuality to one of the most important projects in Sri Lanka health care.Question 3:We would like to kindly request a 10‑day extension to the submission timeline, as we are currently completing evaluations and finalizing agreements with our subcontractors to ensure we propose the best possible solution. Additionally, the submission deadline for RFP/2026/61570 is on the 25th and requires extensive technical mapping for major components of the project. Submitting this bid by the 24th—with only a one‑day gap—poses a significant challenge.Granting an extension will enable us to prepare and submit a comprehensive and well‑detailed proposal.Response: As this is a donor-funded project supported by a grant that expires in 2026, we regret to inform you that an extension to the bid submission deadline cannot be accommodated at this stage. Extending the submission period would ultimately impact the overall implementation timeline, which must remain aligned with the grant’s validity.

New clarification added: Clarification No: 13Question:We would lke to know what is the project start date after awarding to contract, Highly appreciate your response Response:Tentative contract start date in mentioned under Tender Perticulars. Upon award the service provider should align their work with the deliverables.

New clarification added: Clarification No: 12Question 1:We kindly request a one month extension for this project. Your consideration in this regard is highly appreciatedResponse: As this is a donor-funded project supported by a grant that expires in 2026, we regret to inform you that an extension to the bid submission deadline cannot be accommodated at this stage. Extending the submission period would ultimately impact the overall implementation timeline, which must remain aligned with the grant’s validity.Question 2:As we are positioning a developed product, we will not be in a position to handover the source code to the client, instead will it be acceptable for UNPOS to deposit the source code to the client using the ESCROW mechanism?Response:This request does not comply with requirements set out in the schedule of requirements.The product should be either open-source configurable, open-source customizable (permissible to anyone) or bespoke (full IP rights to the Ministry of Health). Software needs to be hosted in the MoH source-code repository and deployed through CI/CD pipelines.

New clarification added: Clarification No 11:Question:If a company has previously submitted a proposal for another project within the same bundle through a joint venture arrangement, would that company be permitted to apply for a different project in the bundle using the same key personnel, either through the same joint venture or through a different joint venture?Response: Offerors submitting proposals for multiple RFPs for DHP components/bundles (including this solicitation and any other solicitations for DHP components/bundles referenced in this TOR) must ensure that the key personnel designated for “full-time” roles are unique to each DHP component/bundle. This requirement is intended to ensure no overlap of full-time key personnel across the awards.Please refer: Addendum to RFP_Section_II_Schedule of Requirements RFP/2026/61684 for more details

New amendment added #3: Amendment 03:The following evaluation criteria has been included as a qualification criteria in to this RFP;Offerors submitting proposals for multiple RFPs for DHP components/bundles (including this solicitation and any other solicitations for DHP components/bundles referenced in this TOR) must ensure that the key personnel designated for “full-time” roles are unique to each DHP component/bundle. This requirement is intended to ensure no overlap of full-time key personnel across the awards as set out in Addendum to RFP_Section_II_Schedule of Requirements RFP_2026_61684

New amendment added #2: Amendment 02:The RFP shall be amended to reflect the following:Upload Addendum to RFP_Section_II_Schedule of Requirements RFP_2026_61684,Replace Evaluation Criteria & Scoring Document_RFP/2026/61684 with Evaluation Criteria & Scoring Document_RFP/2026/61684_R1Extend the Deadline for submission of Clarifications under General section as follows: 2026-03-20, 11.30 UTC (5:00 PM Sri Lanka time)

New clarification added: Clarification No : 10Question 01We would like to respectfully request an extension for the bid submission deadline.Given the technical depth and critical nature of this project, we want to ensure that we provide a comprehensive and detailed submission that fully addresses the requirements outlined in the tender documents. This additional time would allow us to prepare a higher-quality response.Question 02We kindly request a two-week extension of the submission deadline.Your consideration is highly appreciated.Question 03I am writing to formally request an extension for the submission deadline of the proposal for the project titled “Upgrade of the Hospital Health Information Management System (HHIMS) and Seamless Integration with the National Digital Health Platform (DHP) Components and National Electronic Health Record (NEHR), including Deployment in 30 HiQi Project Hospitals.”As this project requires the preparation of a highly competitive and comprehensive bid, additional time is necessary to ensure that all technical, financial, and compliance requirements are thoroughly addressed.The current submission deadline is 24 March 2026. In order to finalize the proposal with the required level of quality and accuracy, we kindly request an extension of three (3) weeks beyond the current deadline.We remain fully committed to submitting a strong and compliant proposal and sincerely appreciate your understanding and consideration of this request.Response:As this is a donor-funded project supported by a grant that expires in 2026, we regret to inform you that an extension to the bid submission deadline cannot be accommodated at this stage. Extending the submission period would ultimately impact the overall implementation timeline, which must remain aligned with the grant’s validity.

New clarification added: Clarification No: 09With reference to RFP/2026/61684 – Upgrade of the Hospital Health Information Management System (HHIMS) and Seamless Integration with the National Digital Health Platform (DHP) Components and National Electronic Health Record (NEHR), including Deployment in 30 HiQi Project Hospitals, we sincerely appreciate the opportunity to participate in this important initiative.Considering the scale, technical depth, and the need to prepare a comprehensive proposal that fully addresses the functional, technical, and integration requirements outlined in the RFP, we kindly request an extension of 30 days for the proposal submission deadline. This additional time will enable us to conduct the necessary technical planning and ensure that our submission reflects a well-structured and high-quality solution aligned with the objectives of the project.We remain committed to presenting a proposal that meets the requirements at the highest standard and contributes effectively to the success of this national digital health initiative.Response: We will not be able to provide an extension to bid submission deadline at this stage.

New clarification added: Clarification No: 08Subject: Payment Currency Clarification – RFP/2026/61796, 61830 & 61570We would like to respectfully seek clarification on whether contract payments under the above RFPs can be remitted in USD, either to a USD-denominated account held within Sri Lanka or to an account held abroad, given the current economic situation. We would be grateful for your guidance on this matter.Response: Please refer instruction to offerors clause 17: PROPOSAL CURRENCY(IES)Prices in the Proposal shall be quoted in the currency(ies) stated in the Tender Particulars section. If applicable, for comparison and evaluation purposes, UNOPS will convert the Proposal prices into USD at the official United Nations rate of exchange in force at the time of the Deadline for Proposal Submission.  UNOPS reserves the right not to reject any Proposals submitted in a currency other than the mandatory Proposal currency(ies). UNOPS may accept Proposals submitted in another currency than stated above if the Offeror confirms during clarification of Proposals in writing that it will accept a contract issued in themandatory Proposal currency and that for conversion the official United Nations operational rate of exchange of the day of RFP deadline as stated in the Tender Particulars section shall apply. Regardless of the currency of Proposals received, the contract will always be issued and subsequent payments will be made in the mandatory Proposal currency above.

New clarification added: Clarification No 7:Dear UNOPS Procurement Team,We write in connection with the active HiQi / Debt2Health Digital Health Platform RFPs issued on behalf of the Ministry of Health, Sri Lanka.As our internal costings are prepared in USD and proposals must be submitted in LKR, current Middle East-driven forex volatility presents a material financial risk to fixed-price LKR engagements spanning several months.We respectfully seek clarification on three points:    1.    Does UNOPS have a mechanism to address exchange rate risk in fixed-price LKR contracts?    2.    Is there provision for rate adjustment if significant movement occurs between submission and contract execution?    3.    May offerors indicate their USD-equivalent pricing alongside the LKR submission for reference?Response:1. Clause 5.3 in the contract for professional services  template states "The price of this Contract is not subject to any adjustment or revision because of price or currency fluctuations or the actual costs incurred by the Contractor in the performance of the Contract". Accordingly the prices once fixed cannot be changed2. No, Once submitted, the prices quoted shall remain valid during the bid validity period and throughout contract period (if awarded)3. Please refer instruction to offerors clause 17: PROPOSAL CURRENCY(IES)Prices in the Proposal shall be quoted in the currency(ies) stated in the Tender Particulars section. If applicable, for comparison and evaluation purposes, UNOPS will convert the Proposal prices into USD at the official United Nations rate of exchange in force at the time of the Deadline for Proposal Submission.  UNOPS reserves the right not to reject any Proposals submitted in a currency other than the mandatory Proposal currency(ies). UNOPS may accept Proposals submitted in another currency than stated above if the Offeror confirms during clarification of Proposals in writing that it will accept a contract issued in themandatory Proposal currency and that for conversion the official United Nations operational rate of exchange of the day of RFP deadline as stated in the Tender Particulars section shall apply. Regardless of the currency of Proposals received, the contract will always be issued and subsequent payments will be made in the mandatory Proposal currency above.

New clarification added: Clarification No: 06Hi Team, We are not able to find Form A, B, D, G & H under tender information document menu. Is it allowed to give in our format or where can we get the templates from?Response: Please refer RFP_Section_III_Returnable Bidding Forms_RFP_2026_61684

New amendment added #1: Amendment 01:Upload Pre-proposal Meeting Minutes.

New clarification added: Clarification No: 05If a company previously applied for a consultancy project within this project bundle under a previously advertised UNOPS RFP through a joint venture partner, would that company still be eligible to apply for this bundle project with different key personnel? Or would this be considered a conflict of interest?Response: The successful Offeror, designated as the Specialized Support Services Provider to the Ministry of Health and Mass Media under procurement ref: RFP/2025/60611 will be precluded from awarding the tenders for other DHP components, whether as a principal bidder, Joint Venture, Consortium, Association or a subcontractor. 

New clarification added: Clarification No: 04Q1: We are currently in the process of preparing our proposal for the above-mentioned tender and have a strong interest in participating. Our intention is to submit a comprehensive, high‑quality proposal that fully meets UNOPS’ requirements. We kindly request an extension for the bid submission deadline.Q2: Kindly give an Extension for this Tender, due to complexity of the Project.Response: We will not be able to provide an extension to bid submission deadline at this stage.

New clarification added: Clarification No: 03Extension Request: UNOPS RFP 2026/61684Upgrade of the Hospital Health Information Management System (HHIMS) and Seamless Integration with the National Digital Health Platform (DHP) Components and National Electronic Health Record (NEHR) and Deployment in 30 HiQi Project HospitalsWe are currently in the process of preparing our proposal for the above-mentioned tender. We have a keen interest in participating and wish to provide a comprehensive and high-quality submission that fully addresses UNOPS' requirements.However, due to the complexity of the technical specifications requiring additional coordination with sub-consultants. Recent clarifications provided on the portal that require us to adjust our technical approach & the need for further internal due diligence to ensure a competitive and cost-effective financial proposal.We kindly request a bis closing deadline extension of 14 working days.  We believe this extension will allow for a more robust competition and ensure that our final proposal offers the best possible value to the project. Response: We will not be able to provide an extension to bid submission deadline at this stage.

New clarification added: Clarification No: 02Question: We refer to the above-mentioned tender: RFP/2026/61684 – Upgrade of the Hospital Health Information Management System (HHIMS) and Seamless Integration with the National Digital Health Platform (DHP) Components and National Electronic Health Record (NEHR) and Deployment in 30 HiQi Project Hospitals.We kindly request an extension of the submission deadline by 3 weeks. This additional time will allow us to prepare a thorough and compliant proposal that meets all the technical and administrative requirements outlined in the tender documents.We would be grateful if you could confirm the revised submission timeline at your earliest convenience.Response: We will not be able to provide an extension to bid submission deadline at this stage.

New clarification added: Clarification No : 01Question:While reviewing the TOR, we noted the reference to “consolidating all installations to the latest stable HHIMS version to establish a uniform baseline architecture, configuration model, and dependency stack, enabling the introduction of modern DevOps practices. This upgrade will support fast, repeatable, and automated deployments of future HHIMS releases through CI/CD pipelines, including controlled versioning, automated testing, environment‑specific configurations, and rapid security and functionality updates.”Could you please provide some additional insight into the HHIMS system? Specifically, we’d like to understand whether HHIMS is an off‑the‑shelf product that requires version upgrades and ongoing maintenance. If not, the technologies/ libraries that constitute the system. This will help us align our solutioning approach accordingly.Response:The requested information has already been comprehensively provided in RFP Section II: Schedule of Requirements. Kindly refer to schedule of requirements for the full details.HHIMS is a Ministry of Health owned solution based on the LAMP stack. Summary of the HHIMS code base can be found in the annexures included in the schedule of requirements.