ESTABLISHMENT OF FRAME AGREEMENTS FOR THE MANUFACTURE, ASSEMBLY, SUPPLY, INSTALLATION AND FINISHING OF PVC WINDOWS AND DOORS ACROSS UKRAINE, INCLUDING DISMANTLING OF EXISTING WINDOWS AND DOORS.

The United Nations High Commissioner for Refugees (UNHCR) Representation in Ukraine is inviting qualified companies to make a firm offer for the establishment of Frame Agreements for the Manufacture, Assembly, Supply, Installation, and Finishing of PVC Windows and Doors Across Ukraine, Including the Dismantling of Existing Windows and Doors. The contract shall be for an initial period of one (1) year with possibility of extension for additional periods of two (2) years, with one (1) year per extension.

More details on the required goods and/or services are provided in the attached Annex A.1: Statement of Works (SoW), Annex A.2: Technical Specifications and Scope of Works for Windows and Entrance Groups, and Annex A.3: Technical Specifications and Scope of Works for 3 Types of Slopes.

It is strongly recommended that this Request for Proposal and its annexes be read thoroughly before submitting your offer. Failure to observe the procedure laid out in this document may result in disqualification from the evaluation process.

TENDER DOCUMENTS:

Annex A.1: Statement of Works (SoW)

Annex A.2: Technical Specifications and Scope of Works for Windows and Entrance Groups

Annex A.3: Technical Specifications and Scope of Works for 3 Types of Slopes

Annex B: Technical Offer Form

Annex C: Financial Offer Form

Annex D: Vendor Registration Form

Annex E: UNHCR General Conditions of Contract for Civil Works (Rev. Oct. 2000)

Annex F: UN Supplier Code of Conduct (Rev. 6 - Dec. 2017)

Annex G: Documentation procedures on tax reporting (for companies with VAT payer status)

Annex H: Supplier Portal Guidelines

KEY DATES:

Tender issue date: 13 February 2026

Deadline for Confirmation of Participation (Pre-bid Conference): 27 February 2026, 15:00H Kyiv time

Pre-bid Conference Date: 02 March 2026, 11:00H Kyiv time    

Deadline for Submission of Questions and Requests for Clarification: 04 March 2026, 12:00H Kyiv time

Offer Submission Deadline:  16 March 2026, 17:00H Kyiv time

NOTE TO BIDDERS:

If you are interested in submitting an offer in response to this tender, please log in to the Supplier Portal (supplier-portal.unhcr.org), then search for the negotiation using the reference number "UKR - UNHCR RFP 2448" (see Annex H: Supplier Portal Guidelines, page 43) and prepare your bid in accordance with the requirements and procedures as set out in this RFP and submit it by the deadline for submission of proposals set out in this document and via the supplier portal. 

In case you have never registered before, you can register a profile using this registration link Supplier Registration  or see Annex H (Supplier Portal Guidelines, page12), and follow the instructions in the guidance available in the UNHCR website: How to become a supplier | UNHCR  and in the Annex H (Supplier Portal Guidelines). 

Do not create a new profile if you already have one (if you had any business transactions with UNHCR previously). Use the forgotten password feature in case you do not remember your password or username from previous registration (see Annex H: Supplier Portal Guidelines, page 39). Should you require further clarification, kindly communicate using the messaging functionality in the system. If you experience issues accessing the Cloud ERP, please contact UNHCR Procurement Unit on ukrkipro@unhcr.org. We strongly recommend submitting your offer in advance to avoid any potential technical issues that could prevent submission on the final day.

Thank you and we look forward to receiving your quotations.

Supply Unit
UNHCR Representation in Ukraine