Request for Expression of Interest (EOI) for the provision of Digital Procurement Solutions
UNOPS
Request for Expression of Interest (EOI) for the provision of Digital Procurement Solutions
Request for EOI
Reference:
EOI/2024/52234
Beneficiary countries or territories:
Multiple destinations (see the Countries or territories tab)
Registration level:
Basic
Published on:
05-Jun-2024
Deadline on:
07-Jul-2024 22:00 0.00
Description
UNOPS is embarking on a transformation journey, with the objective to strengthen UNOPS’ delivery for partners and beneficiaries.
The Process Innovation and Digitalisation (PID) journey initiated in 2023, aims at optimizing UNOPS processes across the organization and harnessing cutting-edge digital technologies and solutions to enhance operational efficiency, effectiveness, and agility.
The PID Programme’s vision is a future where our streamlined processes and advanced digital tools empower UNOPS to make a more significant, positive impact on the lives of vulnerable communities worldwide. Through collaboration, agility, and a data-driven approach, we aim to set new standards for simplicity, efficiency, and sustainability, driving progress toward the achievement of the Sustainable Development Goals.
The Programme supports transformations in core organizational capabilities, including Procurement. As part of this transformation journey, UNOPS aims streamlining procurement processes, enhancing transparency, quality, cost-effectiveness, and sustainability while minimizing procurement lead times.
UNOPS aims to procure digital solutions covering the following capabilities:
This request for Expression of Interest (EOI) aims to seek interest from eligible suppliers with technical and financial capacity to provide a digital procurement solution covering the above-mentioned capabilities. Companies interested in the provision of the aforementioned services must demonstrate their capability and provide evidence that they have enough resources and capacity to meet the requirement, such as the ones listed in Annex 1 to 5.
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IMPORTANT NOTE: Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/Guides
Interested in improving your knowledge of what UNOPS procures, how we procure and how to become a vendor to supply to our organization? Learn more about our free online course on “Doing business with UNOPS” here
The Process Innovation and Digitalisation (PID) journey initiated in 2023, aims at optimizing UNOPS processes across the organization and harnessing cutting-edge digital technologies and solutions to enhance operational efficiency, effectiveness, and agility.
The PID Programme’s vision is a future where our streamlined processes and advanced digital tools empower UNOPS to make a more significant, positive impact on the lives of vulnerable communities worldwide. Through collaboration, agility, and a data-driven approach, we aim to set new standards for simplicity, efficiency, and sustainability, driving progress toward the achievement of the Sustainable Development Goals.
The Programme supports transformations in core organizational capabilities, including Procurement. As part of this transformation journey, UNOPS aims streamlining procurement processes, enhancing transparency, quality, cost-effectiveness, and sustainability while minimizing procurement lead times.
UNOPS aims to procure digital solutions covering the following capabilities:
- LOT 1 - an eSourcing system with the objective to optimize the process of identifying and selecting suppliers for specific procurement events
- LOT 2 - a Contract Management system, with the objective to streamline the process of creating and managing contracts and ensuring compliance
- LOT 3 - a Supplier Management system, with the objective to mitigate supplier risk, enhance supplier collaboration and improve supplier experience
This request for Expression of Interest (EOI) aims to seek interest from eligible suppliers with technical and financial capacity to provide a digital procurement solution covering the above-mentioned capabilities. Companies interested in the provision of the aforementioned services must demonstrate their capability and provide evidence that they have enough resources and capacity to meet the requirement, such as the ones listed in Annex 1 to 5.
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IMPORTANT NOTE: Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/Guides
Interested in improving your knowledge of what UNOPS procures, how we procure and how to become a vendor to supply to our organization? Learn more about our free online course on “Doing business with UNOPS” here
This tender has been posted through the UNOPS eSourcing system. / Cet avis a été publié au moyen du système eSourcing de l'UNOPS. / Esta licitación ha sido publicada usando el sistema eSourcing de UNOPS. Vendor Guide / Guide pour Fournisseurs / Guíra para Proveedores: https://esourcing.unops.org/#/Help/Guides
First name:
N/A
Surname:
N/A
| Link | Description | |
|---|---|---|
| https://esourcing.unops.org/#/Help/Guides | UNOPS eSourcing – Vendor guide and other system resources / Guide pour fournisseurs et autres ressources sur le système / Guía para proveedores y otros recursos sobre el sistema |
43231501
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Helpdesk or call center software
43231503
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Procurement software
43231505
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Human resources software
43231506
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Materials requirements planning logistics and supply chain software
43231507
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Project management software
43231508
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Inventory management software
43231509
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Bar coding software
43231510
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Label making software
43231511
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Expert system software
43231512
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License management software
43231513
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Office suite software
43231514
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Sales and marketing software
43231515
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Mailing and shipping software
43231516
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Audit software
43231517
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Procedure management software
New amendment added #1: Dear Bidders, Purpose for Amendment 1:Extend the closing date to 7 July 2024 10h00 PM ( UTC time) - Midnight CPH time instead of 1 July 2024 10h00 AM ( UTC time)All other terms & conditions of the original EOI will remain unchanged. We look forward to receiving your bids by date 7 July 2024 10h00 ( UTC time)Regards,
Edited on:
28-Jun-2024 14:32
Edited by:
webservice@unops.org
New clarification added: Question:Dear,We are writing to request clarification on a specific aspect of the qualification evaluation criteria outlined in Section 2A, Point 2.4 of the EOI for Request for Expression of Interest (EOI) for the provision of Digital Procurement Solutions."The criteria state that the offered solution must have been in the market for two years and adopted by organizations with a size similar to UNOPS (over 4,000 personnel) or public international/UN organizations."While our solution does not have direct experience in the e-procurement sector, we possess significant experience in developing and deploying web portals designed for user bases of comparable size (over 4,000 users). We believe this experience is directly applicable to the requirements of this tender, as the core functionalities of a web portal for a large user base align closely with those of an e-procurement platform.We would be grateful if you could confirm whether our extensive experience in large-scale web portals can be considered a qualifying factor in lieu of direct e-procurement experience.Thank you for your time and consideration. We look forward to your response and the opportunity to participate in this tender.Sincerely,Response:In this EOI we are assessing the market for solutions related to e-procurement that are able to deliver the requirements contained in Annex 1 - 6, please consider if the proposed solution is able to deliver such requirements and comply with the necessary market experience and organizational size.
Edited on:
26-Jun-2024 10:11
Edited by:
webservice@unops.org
New clarification added: Question:Dear Team,We hope this message finds you well.As we are progressing with the preparation of our proposal for the EOI, we have encountered a few points that require further clarification to ensure our response aligns perfectly with your expectations and project requirements. To that end, we kindly request your assistance in providing answers to the following questions:What is the geographical scope of this implementation and the total number of end usersWhat will be the approximate count of historical document migration for Supplier and Contract moduleDo we need to provide a response to the requirements specified in Annex 1 to 6?Please clarify whether as SI, we can respond on behalf or in consortium with SaaS provider.Your prompt response to these inquiries will be greatly appreciated and will assist us in submitting a comprehensive and accurate response.Best regards,Response:1 - The system will have global level, as it will support UNOPS activites in all country we operate.2 - UNOPS procure from an average of 5,000 suppliers a year. Regarding contract migrations, UNOPS creates approaximately 20,000 contracts per year. The historical lenght of the migration is not defined at this stage but the stated figures can be used as reference.3 - Please refer to the EOI Submission form, Section 2A, items 2.6 - 2.8 where the suppliers shall inform the compliance with the respective annex requirement.4 - This EOI is meant to be part of our market research for Digital Procurement Solutions and not for IS. It is meant for us to get a comprehensive understanding of Digital Procurement Solutions Products and their fit for our needs.Please refer to "Section 1 - Objectives and Scope" for the description of the lots included in this EOI. Also refer to the the "Annex 1 - Technical Requirements" specifically the "Tech Req 1" that the solution should be delivered as a SaaS (Software as Service), and "Tec Req 7" regarding its integration capability required by the software: “The application must offer tools and features for UNOPS to create and adjust data integration points with other systems. This should include providing APIs for data objects, reporting data, and configurations”.A stand alone system integration is not part of this EOI.
Edited on:
26-Jun-2024 10:01
Edited by:
webservice@unops.org
New clarification added: Question:Dear UNOPS team,We would like to request a clarification on whether, for this Request for EOI, you are looking for a software only or also for a system integrator. We look forward to hearing back soon.Many thanks,Response:Please refer to "Section 1 - Objectives and Scope" for the description of the lots included in this EOI.Also refer to the the "Annex 1 - Technical Requirements" specifically the "Tech Req 1" that the solution should be delivered as a SaaS (Software as Service), and "Tec Req 7" regarding its integration capability required by the software: “The application must offer tools and features for UNOPS to create and adjust data integration points with other systems. This should include providing APIs for data objects, reporting data, and configurations”.A stand alone system integration is not part of this EOI.
Edited on:
20-Jun-2024 16:46
Edited by:
webservice@unops.org
New clarification added: Question:Dear Sirs,Please clarify, will systems deployed in the business segment in companies with less than 4000 employees be considered qualified?Regards,Response:Please refer to the "Shortlisting Criteria" 2.4: the solution shall have been adopted by organization with more than 4000 employess or by a public international or another UN organization.
Edited on:
13-Jun-2024 13:48
Edited by:
webservice@unops.org