Evaluation on the process and impact of Community Network engagement for Essential healthcare and COVID-19 Reponses through Trust (CONNECT) initiative

BACKGROUND

Operational research that Ministry of Health (MoH) and Lao Tropical and Public Health Institution (TPHI) have conducted in 2021-2022 in Lao PDR communities has shown that crucial factors in deciding how and why communities relate to health providers depended on the trust between the community and the health system as well as trust of local officials and leaders (champions) who are aware of and actively pursue health enhancements. CONNECT initiative has developed an intervention module to facilitate communications between the villagers and the health center providers to enhance trust and positive relationship. The specific objective of the process and impact evaluation is to assess changes in relationship and trust among villagers and health providers and potential impact to increased service utilization.

PURPOSE/SPECIFIC OBJECTIVE OF THE ACTIVITY

The consultant will provide conduct evaluation on the process and impact of Community Network engagement for Essential healthcare and COVID-19 Responses through Trust (CONNECT) initiative and building local capacities on process and impact evaluation for continuous improvement of the initiative.

DESCRIPTION OF ACTIVITIES TO BE CARRIED OUT

• • In close collaboration with WHO, MOH and MOHA
• • A detailed design and assessment methodology are developed, discussed among stakeholders and finalized
• • A detailed draft of the design, methodology and timeline of the evaluation
• • A finalized design, methodology and timeline after a workshop with the government and partner stakeholders for discussion and agreement
• • Evaluation instruments and assessors are developed
• • Evaluation instruments
• • Training of the evaluators
• • Village-based surveys are conducted
• • Data from the village-based surveys

METHODS TO CARRY OUT THE ACTIVITY

• • Meeting
• • Literature / document reviews
• • Designing and tool development for surveys
• • Supervising village-based surveys
• • Data analysis

QUALIFICATIONS & EXPERIENCE

EDUCATION  

Essential:  

• Master’s degree in health social sciences, development studies, or related field  

EXPERIENCE

Essential:

• • Minimum of 7 years of experience in mixed method data collection and analysis
• • Minimum of 7 years of experience in evaluation design and implementation
• • Experience in community engagement and research in rural communities, strongly preferred in Laos
• • Experience in developing capacities on program evaluation and improvement

TECHNICAL SKILLS & KNOWLEDGE

• • Designing, conducting and analysing qualitative assessment to produce evidence-based outputs
• • Producing written reports to a high standard
• • Ability to utilise evidence and theory from social science in guiding health interventions

LANGUAGES

• • Excellent spoken/written English

COMPETENCIES

• • Technical expertise
• • Overall attitude at work
• • Ability to work harmoniously as part of a team
• • Producing results
• • Sensitivity to working in diverse cultures

ADDITIONAL INFORMATION

Duration of contract

65 days from June 2022 to April 2023

Place of assignment

Remote work

APPLICATIONS

Qualified and interested specialists should submit their CV and Expression of Interest {cover letter} to the Supply Officer through WP RO UNGM at < wproungm@who.int > by 2 June 2022. 

The cover letter should outline how their experience and qualifications make them a suitable candidate for this position and should include their proposed daily consultancy fee and availability.

Please use Tender Notice No. 174494 as subject to all submission. Only successful candidates will be contacted.