ICC Headquarter VoIP Fixed Telephony

ICC
ICC Headquarter VoIP Fixed Telephony Request for EOI

Reference: ICC EOI 129779
Beneficiary countries or territories: Netherlands
Registration level: Basic
Published on: 18-Feb-2022
Deadline on: 11-Mar-2022 17:30 (GMT 1.00)

Description

It is anticipated that the International Criminal Court (hereafter referred to as the ICC) located in The Hague, The Netherlands, will shortly be issuing a solicitation for the provision of ICC Headquarter VoIP Fixed Telephony. In this connection, the ICC is requesting expressions of interest from qualified firms.

 

*******************

Brief Scope of Work for ICC Headquarter VoIP Fixed Telephony

 

Background

The ICC is in the process to migrate (continue) its present VoIP infrastructure to a new provider. Since year 2017 the ICC has received VoIP service at its new premises in Oude Waalsdorperweg 10, 2597 AK, The Hague , Netherlands

 

Objectives

  • ICC wants to have a high reliable telephony service for their location in Den Haag using Voice over IP (VoIP) coupling on basis of SIP. The coupling should have full redundancy in the access network.
  • ICC also would like a construction of a new WAN for the Voice traffic, with both connections fully geographical separated. ICC also needs geographical redundancy to allow a High Available Telephone Service with a connection both to both local data centres (MER1 and MER2).
  • ICC would like a Connection of the Cisco PABX via Cisco CUBE Routers with a capacity of at least 60 simultaneous calls.
  • ICC also would like a smooth Migration from old to new service provider enabling to test the solution several weeks before going live.
  • The solution should be future Proof to enable ICC to add new services and or to grow in capacity
  • The SIP coupling will be done with the ICC Cisco environment in Den Haag.
  • Anonymous calls facilities
  • Voice logger integration
  • Integration with the ICC Fax system

 

Scope

ICC wishes a VoIP communications solution that is in tune with modern day technology, sustainable and modular for the growth and future of the Court. 

ICC seeks the lowest-cost solution that addresses all functional requirements.

ICC will port the majority of existing connectivity requirements to the solution / set of solutions agreed under the new contract.

In the specific case of telephone lines, the numbers will be ported to the new physical connections observing rules and constraints set by the regulating authorities regarding number portability

The selected vendor will be preferred for new connectivity requirements.

The porting of VoIP should be performed by the chosen company and should performed without downtime

 

The full Scope of Work will be provided with Request for Proposal document to the interested firms-organizations.

 

*******************