Development of an Analytical Dashboard in Bhutan

The International Telecommunication Union (ITU) is initiating a Request for Proposal to hire a consultancy firm to develop an Analytical Dashboard for up to ten (10) identified digital government services to support the Royal Government of Bhutan (RGoB) at Prime Minister’s Office to undertake informed data-driven decisions and to allow easy interpretation of data to identify new opportunities to implement more effective strategies based on insights extracted from data coming from those different digital government services. The dashboard should provide real-time monitoring for analyzing the status of data collected, provide interactive visualization to communicate high-level information to decision-makers, and provide the necessary alerts. Digital services to be selected will be informed by government of Bhutan based on existing high-priority digital government services.
Applicants may propose developing or customizing software, leveraging on the existing e-Government platforms of RGoB or to use already existing Business Intelligence and data visualization tools that exist already in the market to rapidly collect, organize, and analyze government data.
The proposal should also include the train-the-trainer of IT officers, who would be responsible for maintaining the dashboard and making amendments.