Managed Print Services for our Head Quarters

The Court is looking to contract an external vendor to provide a managed print solution (MPS) for Scan, Print, Copy, OCR, authentication, user badge identification.

The MPS includes the lease of printing equipment, the supplies, the service and the overall management of the printer fleet.

The main components provided are needs assessment; selective or general replacement of hardware (optimization); and the service, parts and supplies needed to operate the new hardware.

The provider also tracks how the printer fleet is being used, the problems and the user satisfaction.

The MPS provider analyses the information gathered in the course of tracking printer usage and should be able to recommend the adjustments needed not only to ensure fleet efficiency, but also to meet changing user needs.

The detailed scope of work will be given under the Request for Proposal document that will be sent to the firms who respond to this EOI.