BT Diamond IP Appliance Support and Maintenance Services
UNICEF
BT Diamond IP Appliance Support and Maintenance Services Request for quotation
Reference:RFQS-PFP-2015-151202
Beneficiary countries or territories:Multiple destinations (see the Countries or territories tab)
Registration level:Registration at Level 1
Published on:06-Nov-2015
Deadline on:16-Nov-2015 16:00 (GMT 1.00)
Description
The purpose of this Request for Quotation for Services (RFQS) is to seek proposal from qualified Service Providers and to establish a Long Term Arrangement for Services (LTAS) for the provision of maintenance of the UNICEF Geneva BT Sapphire appliances starting 1 January 2016 for an initial one year, with the option to extend for two additional years on the rates offered in response to the RFQS.
The scope of the work is determined by the BT service product code: DC-SP-APM-10002 with content as follows:
Gold Annual Maintenance, Multi Year
Coverage 24x7
Product Support, product fixes, service packs, upgrades, service call escalation management
Hardware repair and replacement
Should your company be qualified and interested in this bidding opportunity, please register in the UNICEF-PFP e-tendering system to access the complete RFQS package - please follow the registration procedure attached to this notification.
