Provision of Specialized UPS Maintenance Services in Server Rooms and Office Blocks at the UN Complex, Gigiri, Nairobi.

The United Nations Office at Nairobi (UNON) invites qualified interested firms to submit their Expression of Interest (EOI) to participate in an upcoming competitive bidding exercise for the provision of specialized UPS maintenance services in server rooms and office blocks at the UN Complex, Gigiri, Nairobi, Kenya. The Expression of Interest (EOI) process is intended to prequalify vendors for participation in the subsequent tendering stage. Vendors are therefore required to submit the documents / information in the “Specific Requirements / Information” section of this document. The contract resulting from the intended tender process will have an implementation period of three years, with the possibility of extending for two additional periods of one year each (3+1+1), contingent upon the selected contractor's performance. The scope of services shall include, but not be limited to the following: a) Provision of routine UPS maintenance: The selected contractor will be required to provide specialized staff and all the tools, uniforms, safety gear, software and test equipment required for the successful implementation of the contract, while UNON will provide the requisite replacement materials, spares and parts required for the routine (quarterly) maintenance/ replacements of the UPS installations. Maintenance will be required on a quarterly basis. b) Provision of UPS installations materials/ spare parts: The selected contractor may be required to provide maintenance items/ parts that may not be in stock in the UNON stores. c) Provision of ad hoc labour: The selected contractor will be required to provide adhoc labour on an "as and when required" basis. Ad hoc services may be required during: 1) equipment breakdown requiring technicians to carry out repairs beyond normal working hours; 2) decommissioning or re-installation of equipment and recommissioning due to internal office renovations; or 3) conference events as part of techncial maintenance to ensure services reliability. d) Disconnection and re-installation of UPS units as shall be directed by UNON. e) Remote monitoring of the performance of the UPS units:UNON has installed network management cards in some of the UPS units to help in managing the UPS performance and monitor the UPS. f) Maintenance of the switchgear and associated installations for the UPS units. g) Real time monitoring and, generation and distribution of alerts and alarms from the UPS systems. These shall be via SMS and email to UNON supervision team. h) Supplying, installing and carrying out settings for remote transmission network management cards for each UPS to enable remote monitoring and communications. While carrying out the above-listed services, the selected contractor will be required to provide all consumables, tools, test equipment, safety equipment, applicable software, warning signs, consumables and fully maintain the required tools and equipment at its own cost. Complete details of the requirements will be provided in the tender documents, which will be issued to pre-qualified vendors after this request for Expression of Interest (EOI) is closed. Specific Requirements/Information PRE-QUALIFICATION OF VENDORS This pre-qualification is intended to assess vendors against pre-determined criteria listed below. The UN will judiciously apply the criteria below to prequalify adequate number of vendors with the goal to maximize competition. Only those vendors who, by the UN assessment, meet the mandatory criteria listed below will be shortlisted to participate in the upcoming tender exercise. 1.0 NCA (National Construction Authority) certification and licensing: Vendors shall submit a copy of their own, or their joint venture partner’s NCA – 2 certificate or higher and a corresponding valid license or equivalent as General Electrical Contractor. 2.0 Schneider Electric Manufacturer’s Authorization: Vendors shall submit a copy of their own, or their joint venture partner’s manufacturer authorization (MAF) for maintenance of the Schneider brand UPS' and for the supply of approved Schneider brand UPS spare parts. 3.0 Proof of local presence in Kenya: Vendors shall demonstrate their own presence or that of their joint venture partner in Kenya by providing verifiable evidence of an operational office located within a 40km radius of the UN Complex, Gigiri, Nairobi. Vendors should include the following information: • GPS coordinates of the office location • Physical address i.e. city, street name and building name, floor, apartment • Telephone number. • Email address and website if available. Vendors without an existing operational office within 40km of the UN Complex, Gigiri, Nairobi shall submit a written commitment to establish one within 30 days of contract award. Vendors should express their interest electronically via the link provided on page 4 of this document and further submit the above requested documents/information via email unon-procurement-rfx@un.org with a copy to samuka.bawoh@un.org and benson.kangangi@un.org, by the REOI closing date of 15 December 2025. Any questions should be sent to the same email addresses by the REOI closing date. Please note that this REOI is not an invitation for submission of tenders. Its purpose is to identify companies that would be interested and eligible to participate in the solicitation when issued. UNON reserves the right to change or cancel the requirement at any time during the EOI and/or solicitation process. Thus, submitting a reply to this Request for EOI does not automatically guarantee your company will be considered for receipt of the solicitation when issued. Vendors that are deemed eligible upon completion of an objective evaluation of their EOI submission will receive the final tender solicitation documents.