Cloud-Based Print Solutions

The purpose of this Request for Information (RFI) is to provide the United Nations (UN) Office of Information and Communications Technology (OICT) with information regarding a fully cloud-based print solution that can replace an internally managed print server environment. The fully managed cloud print solution should work seamlessly with multifunction copiers and printers, including lease of equipment, maintenance, supply, and support. While the vendor is not necessarily required to provide hardware, they may choose to do so if it fits their business model. Therefore, the UN seeks insights from both SaaS cloud-based printing solutions providers and printing providers offering integrated cloud software. The intention of this market research is to gather information, which may or may not be used for a solicitation anticipated in 2026. The UN is seeking to identify and establish a non binding budgetary cost estimate for a cloud-based print solution with the following requirements: 1. Basic technical requirements for the cloud-based print solution are listed as follows: a. All devices should work seamlessly with the recommended cloud print service. Although various device manufacturers are welcomed, we are interested in knowing their preferred vendor, as well as other compatible manufacturers that the solution can support. Additionally, it would be helpful to be informed of any limitations associated with these alternative manufacturers b. The solution should have authentication capabilities that can work with Microsoft Azure Active Directory c. The vendor should be able to provide complete management and support for the solution d. The solution should be capable of providing various usage reports e. The solution should include security standards that ensure protection for confidential printing f. The solution should be configurable to set printing defaults such as B/W and duplex printing g. The solution should include scan capabilities h. Provide a list of mobile device types that will work with the solution