ESTABLISHMENT OF FRAME AGREEMENT(S) FOR THE PROVISION OF APPLICATION DEVELOPMENT, SUPPORT AND MAINTENANCE (ADSM) SERVICES

UNHCR
ESTABLISHMENT OF FRAME AGREEMENT(S) FOR THE PROVISION OF APPLICATION DEVELOPMENT, SUPPORT AND MAINTENANCE (ADSM) SERVICES Request for proposal

Reference: 2021-RFP-005
Beneficiary countries or territories: Switzerland
Published on: 12-Apr-2021
Deadline on: 20-Jun-2021 23:59 (GMT 2.00)
Description

Dear Sir, Madam,

You are kindly invited to participate in the 2021-RFP-005, for the establishment of frame agreement(s) for the provision of application development, support and maintenance (ADSM) services and to submit your offer latest by 06 June 2021 at 23:59 hrs. CEST.

Bids should be submitted ONLY by file upload to the dedicated eTenderBox, the online bid registration tool of UNHCR. The eTenderBox can be accessed via the following URL: http:/etenderbox.unhcr.org

Please do NOT address or copy your offer to other UNHCR email addresses or individuals. Offers that are addressed or copied to other email addresses will be disqualified.

We are looking forward to your bid.


Cover letter 2021-RFP-005 ADSM services.pdf
Annex A_RFP_2021_005_ADSM Terms of Reference.pdf
Annex B-1_RFP_2021-005 ERP Technical Response Workbook__(company).xlsx
Annex B-2_RFP_2021-005 PRIMES Technical Response Workbook__(company).xlsx
Annex B-3_RFP_2021-005 C&C Technical Response Workbook__(company).xlsx
Annex B-4_RFP_2021-005 Data & Integration Technical Response Workbook__(company).xlsx
Annex C_RFP_2021_005_Financial Response_Workbook__(company).xlsx
Annex D_UNHCR General Conditions - Services rev 2018.pdf
Annex E_UN Supplier Code of Conduct - rev Dec 2017.pdf
Annex F_Vendor Registration Form - rev June 2018.pdf
Annex G_Confidentiality Undertaking.pdf
Annex H_RFP 2021 005 Summary of Contract Provisions.pdf
Annex I_Application_Roadmap.pdf
Annex J_ADSM ServiceNow Tickets 2019-2020.xlsx
Annex K_ADSM ServiceNow Change Requests 2019-2020.xlsx
Schedule 1 - ERP Application, Development, Support and Maintenance Services.pdf
Schedule 1 - Appendix A - ERP Application Inventory and Scope Workbook.xlsx
Schedule 2 - PRIMES Application, Development, Support and Maintenance Services.pdf
Schedule 2 - Appendix A - PRIMES Application Inventory and Scope Workbook.xlsx
Schedule 3 - C&C Application, Development, Support and Maintenance Services.pdf
Schedule 3 - Appendix A - C&C Application Inventory and Scope Workbook.xlsx
Schedule 4 - Data and Integration Development, Support and Maintenance Services.pdf
Schedule 4 - Appendix A - Data and Integration Inventory and Scope Workbook.xlsx
Schedule 5 - Service Level Requirements.pdf
Schedule 5 - Appendix A - Service Level Tables.xlsx
Schedule 5 - Appendix B - Reports.xlsx
Schedule 6 - Financial Provisions.pdf
Schedule 7 - Project and Additional Services.pdf
Schedule 8 - Contract Governance.pdf
Schedule 9 - Contractor Personnel Provisions.pdf
Schedule 10 - Transition Services.pdf
query subm date extend 2021-RFP-005.pdf
1st Q&A with Corrigendum 01 2021-RFP-005.pdf
1st Q&A RFP-2021-005 14 May 2021.pdf
2nd Q&A document 2021-RFP-005.pdf
RFP_2021_005 - All Tracks - Question Responses - 21 May 2021.pdf
RFP_2021_005 - ERP (Track 1) - Question Responses - 21 May 2021.pdf
RFP_2021_005 - D&I (Track 4) - Question Responses - 21 May 2021.pdf
Annex J__Supplemental_ADSM ServiceNow Tickets 2019-2020 - 20 May 2021.xlsx
Annex K__Supplemental_ADSM ServiceNow Change Requests 2019-2020 - 20 May 2021.xlsx
Enterprise Architecture Blueprint - sample.pdf
Enterprise Data Architecture - End State and Schedule.pdf
Enterprise Integration Architecture - End State and Schedule.pdf
PMO Projects 2019-2020 by Track.pdf
Policy on the Protection of Personal Data - UNHCR_HCP_2015_6.pdf
Quarterly_SLA_Report_Jan21+Apr21.pdf
3rd Q&A document 2021-RFP-005.pdf
RFP_2021_005 - PRIMES (Track 2) - Question Responses - 26 May 2021.pdf
RFP_2021_005 - C&C (Track 3) - Question Responses - 26 May 2021.pdf
4th Q&A with Corrigendum 02 2021-RFP-005.pdf
RFP_2021_005 - All Tracks - Question Responses - 27 May 2021.pdf
UNHCR MSRP (ERP) Application Landscape.pdf
Revised - Schedule 1 - Appendix A - ERP Application Inventory and Scope Workbook - 27 May 2021.xlsx

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