RFP Technical Support to OSH Management

New clarification added: Clarification Request 10:FORM F: PROPOSED PROJECT TEAM AND ORGANIZATIONAL STRUCTURE - it states that the positions will be 'full time'. I assume this means full time for a period i.e. as the programme dictates - please clarify.Many thanks.UNOPS Clarification 10:In addition to Clarification no. 04, UNOPS advises that within the agreed project completion timeframe the positions (full-time/ part-time) shall be identified on the proposed implementation plan. The timeline/ periods of the required/ planned days for different positions shall depend on how and when the indicated quantity of days will be used to complete the services. We further clarify that it is up to the bidder's offered proposal to meet the deliverables. 

New amendment added #3: UNOPS advises that the new proposal submission deadline is extended until 4th of June 2020 at 10:00am CPH Time; and the new Deadline for Clarifications period is extended until 1st of June 2020 at 10:00am CPH Time.

New clarification added: Clarification Request 09:Dear Sir/Madam,Could you please clarify if training courses’ qualification by a Certification Body (CB), accredited by the National Accreditation Body in accordance with ISO / IEC 17024, can be considered similar or equivalent to IOSH accreditation?Thanks in advance.UNOPS Clarification 09:UNOPS advises that accreditation to ISO/IEC 17024 is an internationally recognized process for bodies operating certification of persons. This would not be considered as similar or equivalent to IOSH Accreditation as IOSH is specific to the OSH training requirements as noted in the ToR. 

New clarification added: Clarification request 08:Please see clarifications about the submission of the Bidding forms, by a Joint Venture:a. The leading firm shall submit all forms on behalf of the JV? b. Forms C, requires info from all firms participating in the JV? If yes, how it will be uploaded, for each firm individually or one document covering all firms?c. Form E, has to be submitted (i) in one document covering al firms of the JV or (2) each firm participating in the JV individually? Financial capacity is required (i) for all firms of the JV, or (ii) for the leading firm only? If it is required from all firms, how this data will be uploaded for more than one firm? As far as the JV assets, to our understanding, it applies more to construction firms using specific equipment for constructions, rather than to firms providing services, which use only tables, computers, etcd. Form J is covering all the JV members and we do not have to upload a Form J for each firm? Please confirme. Form K, is also referred to insurance covering the JV, the leading firm, or every JV individual firm ( if it is the case, how shall we upload it- for each firm individualy)?f. If the proposal is submitted by a University and/or an Academic Center of Excellence, which by definition have to provide education and training, oversubscribes the "accreditation need by an organisation, such as IOSH", since Universities are the supreme education centers and they do not get accredited by any organisation, on the contrary, they accredit organizations. Please confirm.g. Could you please instruct us, where we can upload the Supplier's sustainability questionnaire? In the case of a JV, do all JV members have to fill in and upload the same questionnaire, or only the leading firm?h. At the financial proposal for WP4 you are mentioning 3 pieces of training. Could you please explain the 3 categories of the training/ the audience and the expected duration for each one?Thanking you in advanceUNOPS Clarification 08:a. UNOPS advises that the submission can be done by either the leading partner or the other partners of the JV. The information required to be provided on Form D holds all parties of the JV jointly and severally liable for the fulfillment of the Contract;b. UNOPS advises that Form C should be uploaded for each JV partner individually;c. UNOPS advises that Form E shall be submitted for each firm partner of the JV, including the information reqlted to assets. The purpose of the form, in case of the joint venture, is to ascertain if the JV has the required qualification, capability, and expertise;d. UNOPS confirms that Form J covers all the JV members;e. UNOPS advises that if each of the members of the JV have Professional Indemnity Insurance, than current policies of all JV members shall be submitted separately. On the other hand, Public (third party) liability insurance is for the JV as a whole.f. UNOPS advises that the Universities and/ or the Academic Centers of Excellence shall have the ability to issue certifications that are internationally recognized, including their courses on Occupational Health and Safety Management.g. UNOPS confirms that Supplier's sustainability questionnaire form is mandatory to be submitted for/ by all partnerrs of the JV separately, and they shall be uploaded as part of the application with all other documents;h. Kindly refer to UNOPS Clarification 07. 

New clarification added: Clarification Request 07 (1/2):Dear Sir/madame,We would like to have some clarifications regarding WP3. In the financial proposal table, you are referred to 3 Training(s). 1. To our understanding, you mean to prepare and deliver 3 training programs. Please specify the time duration of every program, and the targeted audience.To our understanding, it might be one of the following options:- same training content -3 sessions with same audience target;- same training content -3 different audience target (e.g. A: S/M/L Enterprises; B: Labor Inspectors, Employers, OHS Professionals, Employees Representing Organisations);- 3 different trainings – same audience target;- 3 different trainings – 3 different audience target; 2. As far as the Audience, could you please clarify:-Expected/Planned  number of attendees for each training;-Costs for the training facilities and equipment, to be included in the cost, or will be covered by you, directly? Or will be conducted at your premises?-Language of the training (we understand that the training materials will have to be prepared in 3 languages - English-Albanian-Serbian, and the training can be conducted in any language and translated simultaneously by 2 professional interpreters, in the other two languages - siting in translation insulated cabin, with the relevant equipment); 3. What it is intended as OHS technologies (e.g. “industry 4.0” available technologies) Thanking you in advanceUNOPS Clarification 07:1. UNOPS advises that the bidder is required to prepare and deliver three (3) trainings in different topics, the training will be developed as part of the final recommendations from the OSH profile according to the training needs assessment. Each training is planned to last at least three days. Audiences should be broader and open to the Gov, SCO and including the private sector. Each training is planned to be for a different audience. Vendors should also be able to prepare and submit the methodology that they propose as the best practice and which fits within the program, and be accredited to IOSH standards.2. UNOPS advises that the planned number of attendees for each training is listed below:IOSH Trainings  - Leading Safely - IOSH 1 day course up to 20 attendees - largely senior executives from industry;- Managing Safely - IOSH or equivalent - 3 day course up to 20 attendees - managers from industry;- Behavioural Based Safety Training - IOSH based by consultant - 2 days up to 20 attendees from Labour inspectorate and managers from industry.We further advise that the consultant must cover all costs and they should be included within the bid submission. The proposed facilities must be of a good quality and fulfill the conditions for trainings of up to 30 participants, as well as fulfill the standards for the requirements of providing the required simultaneous translation.In addition we clarify that training can be delivered in English and / Albanian as the main language, with ranslation as required, Serbian as per the requirements may be required and can be determined depending on the audience.3. UNOPS advises that OHS technologies would be related to OHS management but also for the consultant to propose and lead with innovation here including for example “virtual reality/augmented reality” solutions, use of “apps” for data collection and transmission and use of “big-data” for provision of actionable OSH insight to enhance results; 

New clarification added: Clarification Request 07 (2/2):Dear Sir/madame,We would like to have some clarifications regarding WP3. In the financial proposal table, you are referred to 3 Training(s).  4. Digital output:- Confirm if it is intended the soft copy of the physical output (e.g. .PDF, .PPT) in external drive or uploaded on authorized e-platform, or providing specific audio-visual training materials Thanking you in advanceUNOPS Clarification 07 (2/2):4. UNOPS advises that Digital output means provision of a clear and very detailed plan with what is needed for:- Creation, developing and maintenance of the e-management platform and dashboard for the Labour Inspectorate that will contribute to better case management, better and efficient planning, improving the internal operational procedures, internal controls, reports and statistics to Government and other Agencies to be used within the Labour Inspectorate, what would be the content of this e-platform, what would be the structure of it, what would be the design of it and any other details that are needed for creation of it and making it functional;- Developing the Intranet and Improving the Inspectorate website and creation of linkages between of the Intranet and Website with e-platform so that selected data would be published and be available for users in a real time;- Improving and operationalizing networking with databases of Kosovo Agency for Business Registration (ARBK), Tax administration of Kosovo and TRUST;- Assessing the detailed needs for improving the capacities of ICT infrastructure of Labour Inspectorate (servers tablets, mobile printers, Personal Computers, laptops). 

New clarification added: Clarification Request 6:Dear Madam/Sir, In the ToR it is mentioned that "The consultant must have the capability to deliver Internationally Accredited Training Programmes (such as IOSH)". We have delivered training programs in OSH and we have the capability to deliver OSH training sessions, but we are not accredited by IOSH and are not a registered training provider in IOSH or a similar insitution. Can you please clarify whether the word "capability" means being accredited in IOSH or similar institution (and you require a documentary evidence for it) or it means to just be capable to deliver training sessions?Thank you in advance.UNOPS Clarification 06:UNOPS advises that in order for the Bidder to comply with the requirements and qualify, it is mandatory to be accredited by IOSH or saimilar equivalent institution, and submit a copy of the Acreditation Certificate as evidence. 

New clarification added: Clarification Request No 05 (2/2):Dear Sir/Madam, We would appreciate if you could clarify the following:5. As per Tender Particular's section, “The Contractor is required to submit a bank guarantee for performance”. Can this be from a bank only or can we also provide one from an insurance company?6. As per Tender Particular's section, Bidders shall submit a proposal security as part of the proposal in the amount of EURO 5,000.00 in the form set out in the document titled Section III: Returnable Bidding Forms included in the Documents section. In the case a Kosovo firm applies, can you please name the Kosovo institutions from which you accept the Proposal Security form.Thank you in advance.UNOPS Clarification 05 (2/2):5. UNOPS advises that the performance security should be issued from an institution that is lawfully authorized by a central authority to issue such guarantees (in Kosovo, this is the Central Bank and these institutions are listed in the Central Bank website https://bqk-kos.org/repository/docs/2018/Lista%20e%20institucioneve%20financiare_25_shkurt_2020.pdf )  6. UNOPS advises that the proposal security should be issued from an institution that is lawfully authorized by a central authority to issue such guarantees (in Kosovo, this is the Central Bank and these institutions are listed in the Central Bank website https://bqk-kos.org/repository/docs/2018/Lista%20e%20institucioneve%20financiare_25_shkurt_2020.pdf ) 

New clarification added: Clarification Request No 05 (1/2):Dear Sir/Madam, We would appreciate if you could clarify the following:In ToR it is mentioned that "The consultant must have the capability to deliver Internationally Accredited Training Programmes (such as IOSH)". In the case of a consortium, is it sufficient if only the supporting organisation (not the lead in the consortium) has such certification?In the case of a consortium, which documents should the supporting organisation provide?Can the supporting organisation not possess a quality certification or should all organisations in the consortium possess certifications?In Form C, do you expect registration documents for "Business Certification Title and No." or certifications such as ISO?Thank you in advance.UNOPS Clarification 05 (1/2):1. UNOPS advises that the requirement for the consultant to have the capability to deliver Internationally Accredited Training Programmes is mandatory.We further clarify that in the case of consortium, it is advisable for all partners of the consortium to have the capability to deliver Internationally Accredited Training Programmes, however this requirement is mandatory for the leading partner (organization).2. UNOPS advises and hereafter confirms that in order to comply with the Eligibility and Formal criteria during the Preliminary stage of evaluation, the bidders MUST submit all the Returnable Proposal Forms, filled out correctly as per the guidelines on the published documents, and before they are submitted they all need to be duly signed by the authorised company representative. In the event the Proposal is submitted by a consortium the Form D: Joint Venture Partner Information Form is mandatory to be filled out and duly signed by all partners of consortium.We further clarify that besides the RFP Returnable Forms the Proposer should confirm that it is duly incorporated under the Laws of its country of incorporation. A copy of the Certification of Incorporation and/ or the copy of the Business license is required to be included in the Proposal submission.The submission of Quality Management compliance certificate (ISO 9001 or equivalent) is mandatory. In the event the Proposal is submitted by a consortium, this requirement is applicable for all partners. Other supporting documents, Certifications, and relevant information is advisable to be submitted in order to support each criteria of the evaluation, as well as the  PROOF of the requirements for the average annual turnover (audited financial statements) for each of the last 3 (three) calendar years: the Proposer’s average annual turnover for each of the prior 3 (three) years was equal to or greater than € 700,000.00 (EURO Seven Hundred Thousand) per financial year. As also explained on Form E: Qualification, Capability and Expertise in the event of a consortium, each partner's average annual turnover for each of the prior 3 (three) years was equal to or greater than 50% of the total requested amount per financial year (2017, 2018 and 2019), min. € 350,000.00 (EURO Three Hundred and Fifty Thousand). 3. Refer to answer number 2 above: "The submission of Quality Management compliance certificate (ISO 9001 or equivalent) is mandatory. In the event the Proposal is submitted by a consortium, this requirement is applicable for all partners."4. UNOPS advises that the information to be provided in Form C: Proposer's Details, is the Business Certification Title (type of Business) and Business Certification (Licence) Number - not ISO certification information.   

New clarification added: Clarification Request 04:Dear Sir/ MadameWe would like to know,1. If is accepted the use of a sub-contractor (i.e. a legal firm in Kosovo), to be presented in the technical proposal, or we can only use a dedicated person from the firm to work for us without  mentioning the firm (subcontractor)2. In the form "schedule of rates" some specific days are mentioned  (i.e. the team leader of WP1, seems that is mobilized for 175 days for the project). Thus in the project TOR, is mentioned that the Project Manager/Team Leader of WP1, will be employed full-time - 18 months. Could you please clarify both, the project duration and the period of engagement of each expert?3. We were wondering whether there is a plan for extending the submission deadline, given the fact that the availability of key-experts gets quite limited since people are afraid of traveling due to COVID-19.Thanking you in advanceUNOPS Clarification 04:1. UNOPS advises that Bidder is responsible for the the overall approach to manage and operate the provision of the required technical expertise. We further clarify that if a bidder intends to use a sub-contractor, the management approach to resourcing and the management of the sub-contracted element of services (including the coordination and the project management controls) is required to be clearly explained within the relevant sections/ forms of the submission. Bidders should provide details in a suitable format to allow UNOPS to understand and evaluate the elements sub contracted as a % or part thereof of the entire contract deliverables, including the level of responsibility and risk to the main contractor, as well as proof of the sub-contractors competency and quality.2. UNOPS advises that RFP-2020-14636 - Section II-Terms of Reference; 4.1 Contract Duration states that "The "Time for Completion" as per the contract shall be 18 months". Further, under 4.3 Work Plan, states that "The consultant is expected to produce a fully detailed implementation programme for the 18-month contract duration on an MS Project or equivalent Gantt chart schedule format". Section 6 (Team  Structure) of the ToR under Key Personnel identifies a Project Manager and a WP1 Leader to work full time, however, it does not state that the Project Manager is to work full time for 18 months. The implementation plan shall identify the timeline within this 18 months when and how those 175 days will be used to complete the work.3.  UNOPS advises that there is no plan to extend the bid deadline at the moment. We further clarify that the planned contract award date is the last week in June. Therefore, we would not expect any travel prior to July to commence the contract activities. If the COVID situation delays mobilization, then we will consider a remote mobilization and start-up arrangement. 

New clarification added: Clarification Request 03:Dear Sir/Madam, We have not received the link for the Google Meet. Can you post it here?UNOPS Clarification 03:Kindly refer to UNOPS Clarification 02.

New amendment added #2: A Clarification/ Pre-Bid meeting's presentation file is uploaded to the Documents section of this RFP.

New clarification added: Clarification Request 02:Dear Sir/Madam, We are interested in participating in the Clarification/ Pre-Bid meeting held on May 15th at 14:00. Therefore, we would appreciate if you could please send us the Google Meet link to participate in the meeting?UNOPS Clarification 02:Dear Madame/ Sir,Your information was added to the invite for participation on Clarification/ Pre-Bid meeting.Thank you for your interest. 

New clarification added: Clarification Request 01:Good afternoon, I am looking for an invite to the Google Meet regarding this tender on 13/05/20 - how do I do this? Thanks UNOPS Clarification 01:Dear Madame/ Sir,Your information was added to the invite for participation on Clarification/ Pre-Bid meeting. 

New amendment added #1: A Clarification/ Pre-Bid meeting's date and time (to be held on Google Meet) is post-poned for two (2) more days from 13 May 2020 at 14:00 CET to 15 May 2020 at 14:00 CET, in order to give more time to the interested bidders to get the RFP information and participate on the Google Meet.Interested proposers are required to write through e-Sourcing clarification tool to confirm their participation and to request the link, in order to participate on this Google Meet meeting.