The purpose of this RFI is to identify potential suppliers and to gather ideas from the market for the replacement of an “Investigation Management System” for the International Criminal Court (ICC).

2) SERVICE DESCRIPTION

The ICC hereby seeks for information on a turn-key solution to replace existing Investigation Management software. Sought services would include new software and migration services for the data existing in current system.

Solution high level requirements;

Functional:

1. The system must be able to securely store information related to Investigations.
2. The system shall have default entities (i.e. actor, activity, location, etc) and allow creation of custom defined entities.
3. The system shall have customizable metadata model, allowing administrators to add extra metadata fields to different entities.
4. The solution shall allow creation of customized forms for user input.
5. The system shall have workflow engine allowing creation of new and customization of existing workflows.
6. The solution should be capable of storing and viewing major document formats: PDF, Images and MS Office.
7. The system shall provide reporting capabilities and customization of reports.
8. The system must have data import/export capabilities.

Non Functional:

1. The system shall be web-based.
2. The system shall have granular role-based security over entities, documents and metadata
3. The system must expose its functionality through API.
4. The system shall use a relational database  backend, preferably MS SQL.

Service Requirement:

The Court is interested in receipt of service to migrate data and workflows from an existing software to the new product.

The Software Application and related implementations services have to be provided by established and financially-sound companies whose principal activity is the provision of Investigation Management Software to other entities. Such companies will be asked, in case they would meet a minimum level of technical requirements, to participate in a tender process for the award of a contract for the provision of the Investigation Management Software which will have a fixed duration and a renewal option.

3) DOCUMENTATION TO BE SUBMITTED

Interested suppliers shall include the following set of documentation in their responses to this Request for Information:

1.         A brief profile of the company including size, location, areas of expertise, years in business, product range proving the capacity to supply and deliver the above Investigation Management software;

2.         Details of the services you can offer and product brochures (including technical information); 

3.         Summary of the approach your company would take in completing this project;

4.         Indicative product pricing and daily rates for the different services;

5.         Clients references and information on other projects of similar nature implemented earlier, including geographical location of projects, project financial value, date of completion, etc.;

6.         Complete contact details of the persons to whom any further correspondence must be sent, including name, position, email address and phone number;

The response to the request for information should specify the ICC’s reference number RFI 2018001 and shall be received no later than 17.30 hrs, The Hague local time on Tuesday 31 May 2018.

The ICC intends to use the outcome of this RFI to inform any possible upcoming procurement request to meet requirements in the above specified areas of need. Interested suppliers should forward their documentation per email (max. 4 MB per email message with no limits on number of messages), to the following address:

kent.foster@icc-cpi.int