Provision of Short Messaging Services (SMS) for the Private Sector Partnerships of United Nations High Commissioner for Refugees Sub-Office Hong Kong Special Administrative Region of China

UNHCR Sub-office Hong Kong needs to contact donors on various issues to improve donor communication. Currently, we use phone calls and letters, we want to speed up the contact process by sending out SMS messages. Short Messaging Services (SMS) is a text message service using standard communication devices, which allow the exchange of short text messages. We want to use this texting message service to reach out to donors via mobile phone. As most donors in our record have a mobile phone, this could improve the contact rate and minimise our postage costs.

Project duration: service starting from the appointment of the selected service provider for the period of one year, with the possibility of extension for an additional year which is 1+1 year from contract starting date. It is expected that the service starts on 1st April, 2023.

The offers are to be submitted via UNHCR online bidding system, called eTenderBox. Please read Annex F & G for registration. Your quotation must be valid as least for 30 days. You need a valid email address and a password to access the tender to upload your bids.

http://etenderbox.unhcr.org

The deadline to receive your proposal is:  27 February, 2023 23:59 HK time

For any question, regarding the requirements, please contact Hannah Sze-Yam Ko at kos@unhcr.org

For any question, regarding the bid submission, please contact Rachel Bagnall at bagnall@unhcr.org