Development of Digital Health Online Training Course

1. BACKGROUND

Digital Health is rapidly transforming health service delivery, providing innovative solutions to improve patient care, enhance health outcomes, and streamline healthcare systems. To equip all interested stakeholders with the essential knowledge and skills in this field, the Health Information and Intelligence (HII) unit of the Data, Strategy and Innovation (DSI) group of the WHO Regional Office for the Western Pacific (WHO/WPRO) intends to develop an online training course on digital health, (“Fundamentals of Digital Health”). It intends to empower individuals from all sectors who engage in digital health from high level leader to general user with the foundational concepts and planning tools necessary to steer digital health development in their respective jurisdictions. The overall goal of this training is to convey and build capacity on the basic concepts and essential knowledge which are necessary to adopt an enterprise-wide planning approach to integrate and scale-up sustainable digital health interventions in strengthen health systems to be able to improve service delivery which will contribute towards achieving integrated people-centred health services, universal health coverage and sustainable development goals. 

The DSI/HII, WHO/WPRO aims to publish this online course on the OpenWHO interactive web-based knowledge sharing platform(https://openwho.org/). Learners should have flexible access to the course at their own time and convenience. Draft course objectives and course outlines has been developed by the DSI/HII, WHO/WPRO. 

The DSI/HII, WHO/WPRO is seeking a capable institution which can development of the said online training course (“Fundamentals of Digital Health”) based on the draft course objectives and course outlines. 

2. PURPOSE/SPECIFIC OBJECTIVE OF THE ACTIVITY

To develop an online training course on the fundamentals of Digital Health customized to the Western Pacific Region based on the draft course objectives and course outlines prepared by the DSI/HII, WPRO/WHO.

3. DESCRIPTION OF ACTIVITIES TO BE CARRIED OUT

The contractual partner will work from their own office under the overall guidance from DSI/HII, WHO/WPRO. 

Objective 1: Provide particpants with a solid understanding of the core concepts, technologies and practises in digital health and equip them with the knowledge and skills necessary to leverage digital health solutions to improve healthcare delivery and outcomes

Output 1.1:  Develop course content which is up-to-date, evidence-based, and relevant 

Output 1.2:  Ensure the online course fosters critical thinking and problem-solving abilities related to digital health challenges and opportunities

       Output 1.3:  Ensure the learning platform is engaging and provides a learning experience that accommodates a diverse audience including those from health and other sectors engaged in strengthening digital health

       Output 1.4:  The content should foster critical thinking and problem-solving abilities related to Digital health challenges and opportunities

Objective 2:  Publish the online course on the OpenWHO interactive web-based knowledge sharing platform (https://openwho.org/).

Output 2.1:  Ensure the online course is created on a platform that can be hosted on the OpenWHO platform and ensure the posting of the content

4. METHODS TO CARRY OUT THE ACTIVITY

The contractual partner should design and develop course content and an interactive online tool which can be hosted on the OpenWHO platform. 

Deliverable(s) to be submitted including manner of delivery and payment.

Deliverables Date % of Payment

Countersigned contract 15 Nov 2023 0%

Course and case study design and content 30 Nov 2023 60%

Course material developed on online platform 15 Dec 2023 35%

Migration to OpenWHO platform 31 Dec 2023 5%

5. QUALIFICATIONS & EXPERIENCE

Education

Essential: Master’s degree in information and technology, computer science, technology management, knowledge management or other related field from a recognized university. 

Experience

Essential:

• Minimum 5 years of experience in digital health, and capacity development in digital health

• Demonstrated experience developing high-level training and strategic documents for international agencies and for governments in low- and middle-income countries 

Desirable:  

• Previous work experience with WPRO or any WHO country office in the Western Pacific Region

Technical skills and knowledge:

• Digital Health course content development

• Producing course content on an interactive platform that can be migrated to OpenWHO

Language requirements:

• Advance written and spoken fluency in English is essential.

6. COMPETENCIES

• Producing results 

• Communicating in a credible and effective way

• Moving forward in a changing environment 

• Fostering integration and teamwork 

• Knowing and managing yourself

ADDITIONAL INFORMATION:

• Only candidates under serious consideration will be contacted.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice. 

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

APPLICATIONS – varies thus cannot be on standard format

Qualified and interested specialists should submit Company Profile {for institutional applications} and Expression of Interest {cover letter} to the Supply Officer through WP RO UNGM at <wproungm@who.int> by 3 November 2023.  – email is just for RO. Other countries has their own email address to send the applications (just check the submitted form)

The cover letter should outline how their experience and qualifications make them a suitable candidate for this position – cover letter are on desired format, they may or may not highlight their qualification; it is not dictated and should include their proposed daily consultancy fee and availability- yes

Please use Tender Notice No. 217421 as subject to all submission.  Only successful candidates will be contacted.