FACILITATING ACCESS TO EMPLOYMENT FOR REFUGEES AND ASYLUM SEEKERS THROUGH DEDICATED DIGITAL TOOL FACILITATING THE AUTOMATED JOB-MATCHING PROCESS FOR REFUGEES AND ASYLUM SEEKERS

The UN Refugee Agency (UNHCR) is entrusted by the United Nations General Assembly with the responsibility for assisting governments in seeking permanent solutions to the problems of refugees.1 Local integration represents one of the three durable solutions, alongside repatriation and resettlement, and is considered to be most relevant in the Bulgarian context.

Finding solutions is perceived as restoring access to human rights of displaced populations that works both in the interest of refugees and of their receiving communities. Successful integration can be achieved by comprehensive and wisely designed integration policies which favour social cohesion, also taking into account the specific needs.

The refugee crisis has significantly impacted Bulgaria, necessitating innovative solutions to integrate refugees into the local economy. UNHCR collaborates with a wide range of partners, including States, the private sector and civil society, to enhance economic outcomes for refugees and their host communities. This involves promoting inclusive market systems, improving financial inclusion, aligning social protection systems and fostering inclusive environment. Despite these efforts, many refugees face significant barriers in accessing the labor market, including lack of access to financial services and exclusion from government social protection systems.

The Refugee Employment Platform aims to support refugees in finding employment by connecting them with employers, providing necessary information about their rights and obligations, and supporting both parties throughout the hiring process. This project aligns with global efforts to ensure that refugees have access to dignified livelihoods and are empowered to contribute to the host country's economy.

As of recent estimates, Bulgaria hosts a significant number of refugees, though the exact number can fluctuate due to ongoing conflicts and migration trends. The country has seen an influx of refugees from various regions, including Syria, Afghanistan, Iraq, and Ukraine. Asylum seekers in Bulgaria are allowed to work (3 months their submission of the application for international protection).

Refugees in Bulgaria are granted temporary protection or asylum status under national and international laws. They have access to certain rights, including the right to work, but navigating the legal and bureaucratic landscape can be challenging.

Employment Needs of Refugees

Many refugees face difficulties with Bulgarian, which can hinder their ability to find and retain employment. Language skills are crucial for understanding job requirements, completing applications, and succeeding in interviews.

Refugees often have qualifications and work experience from their home countries that may not be recognized in Bulgaria. They may need support in translating and validating their credentials or obtaining local certifications.

Refugees might not be familiar with the Bulgarian job market, including where to find job listings, how to apply for jobs, or what types of roles are available. They may also need guidance on workplace norms and expectations. Thus, refugees and asylum seekers may require assistance with social integration, including understanding their employment rights, accessing social services, and building networks.

Overall objecive 

UNHCR Bulgaria is dedicated to supporting refugees in their integration journey, including helping them find meaningful employment. To further this mission, we are seeking to establish an employment platform will connect refugees with job opportunities and employers in a streamlined and efficient manner. This platform will leverage an existing off-the-shelf solution customized to meet the specific needs of refugees.

Objectives of the Assignment:

Provide a user-friendly platform, including through subscription to an existing application meeting the following requirements, where refugees and employers can register and an automated matching process can take place.

1. To facilitate job matching between refugees and employers based on skills, location, and other criteria.

2. To provide a user-friendly interface accessible in multiple languages.

3. To ensure secure management of user data, adhering to relevant data protection regulations.

4. To offer ongoing support and maintenance services to ensure platform functionality and usability.

5. To enable a referral system between job seekers, and employers and relevant NGOs providing support and services, and employers and NGOs who can provide them guidance

6. To allow for a space for the provision of comprehensive content on refugees' rights and obligations related to employment in Bulgaria.