Contractor - E-learning for law enforcers on forced labour and trafficking

TERM OF REFERENCE (TOR)

E-learning for law enforcers on forced labour and trafficking

Background

1. Malaysia is a signatory to various international human rights instruments, including the Protocol to Prevent, Suppress and Punish Trafficking in Persons, especially Women and Children and the ILO fundamental Convention on Forced Labour (C29), which the country ratified in 1957. Malaysia has also recently announced that it will ratify the Forced Labour Protocol (P29) that supplements C29. P29 tackles issues that are relevant to Malaysia and emphasizes prevention and suppression of trafficking and forced labour, protection of victims, and improving their access to legal remedies.

2. The ILO Committee of Experts on the Application of Conventions and Recommendations, in its Observation published during the 106th ILC session (2017) requested the Government to take concrete action to identify victims of forced labour among migrant workers and to ensure that these victims are not treated as offenders… and to take immediate and effective measures to ensure that perpetrators are prosecuted and that sufficiently effective and dissuasive sanctions are imposed.

3. Part of ILO’s support to Malaysia’s efforts on addressing forced labour issue is to strengthen its capacity to identify, protect and provide legal remedies and services to victims of forced labour and trafficking. This is carried out under the project “From Protocol to Practice: A Bridge to Global Action on Forced Labour” (Bridge).

4. In recent years, the Malaysian government has shown increasing interest in carrying out initiatives leading towards greater compliance with its international obligations on trafficking and forced labour, most visibly through its efforts against trafficking in persons.

5. To show its commitment to strengthening capacity of law enforcement on forced labour, indicator 1.2.5 of the Decent Work Country Programme signed by the Malaysian Government, ILO, Malaysian Employers Federation and Malaysian Trade Union Congress on 19 June 2019 is “number of capacity building programmes institutionalized for MAPO, its Special Committee on Labour Exploitation, Special Enforcement Task Force and prosecutors.” The government of Malaysia and the ILO have in the past developed a capacity building programme on forced labour for judges, prosecutors and legal aid practitioners institutionalized through the Judicial and Legal Training Institute of Malaysia (ILKAP). Such experience provides a reference for future capacity building of other target groups such as law enforcers.

6. Bridge Project is in the process of finalizing the Facilitators’ Manual: Forced Labour and Labour Trafficking Training for Enforcement Agencies for MAPO-identified trainers from the Malaysian Royal Police (MRP) and Immigration Department (ID), Department of Labour (DOL)

1 Situation and gap analysis on Malaysian legislation, policies and programmes and ILO Forced Labour Convention and Protocol, ILO, 2018
and the Malaysian Maritime Enforcement Agency (MMEA). A separate programme for labour inspection for the Department of Labour will be developed by Bridge with Safe and Fair because of their specific mandate and tools needed.

Objectives

7. Bridge will hire a service contractor to convert the Facilitators’ Manual: Forced Labour and Labour Trafficking Training for Enforcement Agencies into e-learning format. The e-learning course must be fully owned by ILO, with perpetual licensing and would be installed in the ILO and ILO government partner server.
8. While the original idea was to deliver this training face-to-face with the participants, the health risks posed by the COVID-19 pandemic challenge the project to look into other means of facilitating learning. This e-learning course aims to improve the knowledge and skills of enforcement agencies on international and national legal framework on trafficking and forced labour, victim identification, protection and referral.

Scope of work

he consultant with the copy of the training manual for conversion into e-learning format. The training manual has the following sessions:
9.1 International framework for forced labour and trafficking in persons
9.2 National legal framework
9.3 Victim identification and indicators of trafficking and forced labour
9.4 Responding to victims’ needs
9.5 Inter-agency collaboration and the referral system
9.6 About ILO, Bridge Project and the collaborating institutions
10. Each of the session above may be completed within 45-60mins including the exercises at the end of every session, except for (9.6) that could be completed in 10mins and does not have an exercise.
11. The case studies in the training manual could be converted into topics in the discussion boards, with the instructor review at the end.
12. An administration module should allow customization and updating of the contents in the e-learning course.

13. The service contractor is expected to deliver the following outputs:
13.1 Storyboard and storyboard templates , including suggestions on where to use videos, animations, exercises, discussion boards or other visuals
13.2 Scripts
13.3 Graphical user interfaces (GUIs) and other graphics
13.4 Other assets as agreed after review of the storyboard – other assets may include animations, videos, Microsoft and pdf documents and audio files.
14. Aside from delivering the outputs as in (10), the contractor will identify a focal person whom ILO will communicate on a regular basis to monitor the progress of the development of the e-learning course.
15. The contractor focal person will participate in project management meetings that would be agreed upon between ILO and the contractor.
16. Any identified deficiencies in the selected design identified during the validation process will be corrected by the contractor, and approved and accepted by ILO.
17. The contractor, upon completion of the e-learning development will install the e-learning package in the ILO and ILO government partner server.
18. The contractor will provide 3-month maintenance upon installation, subject to extension as deemed appropriate by ILO.
19. All data and information received from ILO, and delivered by the contractor as part of this assignment are to be treated confidentially and are only to be used in connection with the execution of these Terms of Reference and may not be disclosed to any third parties without the expressed advance written authorization of the ILO.

Contract duration
The contract will commence from 11 May 2020 - 14 August 2020.

Proposals
Proposals should address the requirements stated in this Terms of Reference and must provide detailed description about the development process, project team composition, duration of each task, budget breakdown as well as payment schedule. Interested parties must include links to past assignments of similar nature.

All proposals and inquiries should be addressed to Jodelen Mitra, Technical Officer of ILO Bridge Project: mitra@ilo.org.

Deadline for submission of proposal is on 8 May 2020.