Social Media Analytics for UN-Water
UNOPS
Social Media Analytics for UN-Water
Request for quotation
Reference:
RFQ/2020/13280
Beneficiary countries or territories:
Switzerland
Registration level:
Basic
Published on:
04-Feb-2020
Deadline on:
11-Feb-2020 14:00 (GMT 0.00)
Description
Request for Quotation for Social Media Analytics for UN-Water
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IMPORTANT NOTE: Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/Guides
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IMPORTANT NOTE: Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/Guides
This tender has been posted through the UNOPS eSourcing system. / Cet avis a été publié au moyen du système eSourcing de l'UNOPS. / Esta licitación ha sido publicada usando el sistema eSourcing de UNOPS. Vendor Guide / Guide pour Fournisseurs / Guíra para Proveedores: https://esourcing.unops.org/#/Help/Guides
First name:
N/A
Surname:
N/A
This procurement opportunity integrates considerations for at least one sustainability indicator. However, it does not meet the requirements to be considered sustainable.
Climate change mitigation and adaptation
Environmental
The tender contains sustainability considerations for preventing or minimizing damage associated with climate change.
Examples:
Energy efficiency, greenhouse gas reporting and emission offsetting.
| Link | Description | |
|---|---|---|
| https://esourcing.unops.org/#/Help/Guides | UNOPS eSourcing – Vendor guide and other system resources / Guide pour fournisseurs et autres ressources sur le système / Guía para proveedores y otros recursos sobre el sistema |
80171501
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Polling and survey and public opinion monitoring and analysis
New clarification added: Dear Madam, Mister,Regarding this tender, we would like to know is you already use any social media analytics tool ? If yes, which one ?Can we recommend a tool ?Regarding the price on page 1, does it mean the price for 1 year contract should not exceed 50'000 USD ?Thank you very much for replying,Regards,EBUN-Water is looking for a social media analytics partner to support in the measurement and reporting on two global campaigns, as well as overall brand and audience insights. The supplier delivery of reporting must be combined with analytics and a layer of human intelligence over the data. This will ensure impartiality when establishing the overall success of the campaigns. Recommendations on tools would therefore not be relevant. Regarding pricing, as you will note from the Schedule of Requirements and the Bidding Forms, the engagement with the contractor will last until the Q4 2021 reports are received, therefore, the resulting contract will be for 2 years.
Edited on:
07-Feb-2020 12:35
Edited by:
webservice@unops.org
New clarification added: HI UNOPS team, please see clarifications below from Blue State:Our proposal will likely be 100,000 USD for two years - would this be aligned with your expectations and budget?Which regions are required to be included in the bi-annual and campaign reports?Do you have a reporting process in place at present? If yes, what is reported on? Which of these elements would you like to continue, and what you would like to be introduced?What are your priority reporting platforms? From your website, we see you link to your Facebook, Twitter, Instagram, LinkedIn and YouTube channels. Many thanks, and we look forward to hearing from you.UNOPS Response:All work is conducted in a global perspective, which also should be reflected in the reports. For example hashtags and messages are developed in the six official UN languages (Arabic, Chinese, English, French, Russian and Spanish). Digital platforms should also be monitored from a global perspective, including FaceBook , Instagram, Twitter, LinkedIn YouTube and digital media outlets. Indicators are listed under Expected outcomes (a. and c.) where we must emphasize that the supplier delivery of reporting must be combined with analytics and a layer of human intelligence over the data. This will ensure impartiality when establishing the overall success of the campaigns.Regarding the budget, we cannot disclose our budget for this service and expect the suppliers to provide us with the most technically acceptable and lowest offer. We suggest that you closely review the Particulars section of this RFQ which indicates the contract type and provides a link to the applicable conditions.
Edited on:
07-Feb-2020 12:29
Edited by:
webservice@unops.org
New clarification added: Clarification Questions on UNOPS Tender RFQ/2020/13280Section II: Schedule of Requirements – Social Media Analytics Services for UN-WaterQuestions from the bidder:-does UN-Water require access to the Social media platform the bidder gets the information from or is the delivery of the requested insight reports sufficient?-should the insight reports contain a specific format (Powerpoint, PDF etc.) and/or a minimum/maximum page number?Regarding C. Expected outputs - Brand and audience insights“vi. Provide recommendations on relevant untapped communities, influencers and topics for engagement”Questions from the bidder:-What exactly is the expectation if we speak about recommendations? Would be an identification of communities, influencers and topics UN-Water is not active yet satisfactory?Thank youThe supplier delivery of reporting must be combined with analytics and a layer of human intelligence over the data. This will ensure impartiality when establishing the overall success of the campaigns. However, UN-Water do not need insights in which tools being used to compile the raw data. The format of the report would be both PowerPoint and pdf, where the number of pages would depend on the data. The expectations are related to the layer of human intelligence mentioned above, where the analytical part of the reports is a key component, providing suggestions for new audiences, digital conversations and influencers to engage with.
Edited on:
07-Feb-2020 12:26
Edited by:
webservice@unops.org
New clarification added: Kindly could you advice for the following points :1-is electronic signatures accepted ? or it must be by hand ?Electronic signatures are accepted. Thank you,Begum KIRCI
Edited on:
07-Feb-2020 12:10
Edited by:
webservice@unops.org
New clarification added: Kindly could you advice for the following points :1-is electronic signatures accepted ? or it must be by hand ?Electronic signatures are accepted. Thank you,Begum KIRCI
Edited on:
07-Feb-2020 12:09
Edited by:
webservice@unops.org
New clarification added: Dear Salma,Electronic signatures are accepted. Thank you,Begum KIRCI
Edited on:
07-Feb-2020 08:51
Edited by:
webservice@unops.org
New clarification added: Dear Hannah,All work is conducted in a global perspective, which also should be reflected in the reports. For example hashtags and messages are developed in the six official UN languages (Arabic, Chinese, English, French, Russian and Spanish). Digital platforms should also be monitored from a global perspective, including FaceBook , Instagram, Twitter, LinkedIn YouTube and digital media outlets. Indicators are listed under Expected outcomes (a. and c.) where we must emphasize that the supplier delivery of reporting must be combined with analytics and a layer of human intelligence over the data. This will ensure impartiality when establishing the overall success of the campaigns.Regarding the budget, we cannot disclose our budget for this service and expect the suppliers to provide us with the most technically acceptable and lowest offer. We suggest that you closely review the Particulars section of this RFQ which indicates the contract type and provides a link to the applicable conditions. Thank you,Begum Kirci
Edited on:
06-Feb-2020 15:01
Edited by:
webservice@unops.org