For Digital Asset Management (DAM) System Solution for UN Photographs and Multimedia Assets

It is anticipated that the Procurement Division of the United Nations will shortly be issuing a solicitation on the above subject. In this connection, the UN is requesting Expressions of Interest (EOI) from qualified firms to provide United Nations with a digital asset management (DAM) system solution solution for UN photographs and multimedia assets covering the full lifecycle of photographic workflows from production, editing, to distribution, management and archiving as well as related documentation. The service solution should fulfil the following requirements and provide these main functionalities, among other desirable ones: • provide a 24/7/365 web-based Digital Assets Management (DAM) system solution to manage UN photos digital assets and related metadata as well as other multimedia assets such as video, audio, graphics and related documentation; • comply with UN Information Security and other ICT requirements for public information contents; • support all major computer operating systems and web browsers available in the market; • be compatible with mobile devices and tablets with responsive interface, search, browsing, and other standard features; • support modules, integration and plugins with UN existing technologies for digital photo and multimedia production and editing systems and tools used in the various workflows, as well as other UN enterprise standard technologies; • provide solutions for automated ingestion, export, and other integration needs; • integrate with the UN Photo and other UN standard public-facing web interfaces for public users to search for, discovery, retrieve and download approved contents; • be highly customizable to allow the UN to brand/customize the interface, features, and other components, as needed; • provide a robust and scalable back-end system to host a database of digital objects and respective metadata, as well as a web-based front-end content management system (CMS); • provide support and maintenance of the back-end hosting environment including database and web servers, security, storage, redundancy, back-up, disaster recovery and any other components necessary for the effective use of the system solution; • include a client management/registration component linked to search access and user permissions as well as to the selection of objects or integrated with third-party solution for the management of clients and fulfilment of client’s requests and payment processing; • include an end-user intuitive search interface, easy to use and understand, with fast, accurate, and reliable search that allows for search and display via simple and advanced search interface; • include clients requests for assets and e-commerce capability including payment workflows; include downloading capability of assets and/or metadata using a variety of transcoding options, sizes and file formats, individually or in batch; • include digital rights managements and license management components based on users groups, category, usage, photo classes; • include water-marking capability to allow the UN to track usage of downloaded UN photos; • include the capability of sharing, publishing and embedding assets and related metadata outside of the system solution for distribution of assets via e-mail, SFTP, content distribution networks, social media publishing and other distribution needs; • include report generation, logs and metrics on a wide variety of actions and processes and the possibility of defining other on-demand reports and metrics; • include application and user administration management capability/tools to allow for unlimited number of administrators and users as well as to enforce user’s permissions based on user groups and control different levels of user’s access rights management (read/write/delete); • include audit trail based on user login, date range, and workflow actions and covering the full workflow of the digital asset life cycle; • include customizable metadata management capability to support UN taxonomy, multilingual thesauri, at least in the six UN-Official languages (Arabic, Chinese, French, English, Russian and Spanish), and controlled vocabulary based on international standards such as IPTC, UN in-house metadata schema, with real time automated editing/updating capability; • provides Service Level Agreement (SLA) with expected recovery time within minutes and hours depending on the severity of the issues and the need to pull up from back-up system; includes the creation of hierarchical relationships between assets to control parent/child relationships, version control, derivatives, and grouping or classes according to the UN folder categories, albums, special collections, and other on demand groupings; • includes collaboration module supporting group workflow actions such as annotations, notifications, sharing of assets and related metadata, revision, approval, publishing and other functions; • include workflows management and automatic alert systems to inform members of groups about status of assets and metadata throughout the life cycle of the asset - from ingestion, editing, cataloguing, indexing, publishing, and archiving; • and configuration, customization and migration of current assets and related metadata from the current system into the proposed solution.