Establishment and Operation of a Retail Shop and Cafeteria within the UNDOF Compound – Camp Faouar, Quneitra, Syria

The United Nations Disengagement Observer Force (UNDOF) invites qualified and experienced contractors to express interest in establishing, operating, and managing a Retail Shop and Cafeteria within its compound at Camp Faouar, Syrian Arab Republic. The facilities will serve UNDOF personnel and authorized visitors by providing essential goods and food services in a secure, accessible, and professional environment. Scope of Work: Retail Shop: • Design and furnish the allocated space to meet modern retail standards. • Install fixtures, shelving, lighting, and point-of-sale systems. • Ensure compliance with safety, accessibility, and hygiene regulations. • Stock and sell a range of essential items including snacks, beverages, toiletries, stationery, and other convenience goods. Cafeteria: • Design and equip the cafeteria area with appropriate kitchen and dining facilities. • Provide a variety of freshly prepared meals, snacks, and beverages. • Maintain high standards of food safety, hygiene, and customer service. • Offer vegetarian and dietary options as required. Operational Requirements: • Maintain regular operating hours as agreed with UNDOF management. • Employ qualified and courteous staff with appropriate conduct and appearance. • Ensure consistent availability of goods and food items. • Maintain cleanliness, orderliness, and a welcoming atmosphere in both facilities. NOTE: This EOI does not constitute a solicitation. UNDOF reserves the right to change or cancel the requirement at any time during the EOI and/or solicitation process. Thus, submitting a reply to an EOI does not automatically guarantee that such company will be considered for receipt of the solicitation when issued. Only those prospective companies that are deemed qualified upon completion of an objective evaluation of their submission will receive the final Solicitation Documents.