Provision of Extended Warranty Support for Lenovo X1 Carbon laptops

The International Fund for Agricultural Development (IFAD) is a specialized agency of the United Nations with its Headquarters in Rome, hereby solicits proposal for Provision of Extended Warranty Support for Lenovo X1 Carbon laptops. The Information and Communications Technology Division (ICT) is responsible for providing information technology solutions and services to support the operations of IFAD and to ensure that, in fighting rural poverty, IFAD makes the most effective use of Information and Communications Technology tools and services. In 2021 IFAD started deploying Lenovo X1 laptops to the Staff. In the last two years the Organization procured a total of 450 Laptops with different level of Warranty. To improve the support received by Lenovo and to ensure the value of the investment made in Lenovo devices, the Organization wants to activate the Lenovo Premiere Plus warranty for all the X1 Carbons currently owned. INSTRUCTIONS ON HOW TO ACCESS RFP/ITB DOCUMENTS: In order to have access to the Tender Documents, it is necessary to register in UNGM portal (www.ungm.org). Please carefully read the instructions in the document attached to this tender notice (SEE THE MENU TAB ''DOCUMENTS'').