RfQ for the Service Desk Services at the Green One UN House in Hanoi

UNDP Vietnam is seeking for 01 qualified Vietnam based firm/institute/organization for the Service Desk Services at the Green One UN House (GOUNH) at 304 Kim Ma street, Ha Noi.

(Ref. 2-210402)

The objectives of this assignment:

The Common Back Office of the Green One UN House GOUNH at 304 Kim Ma, Ha Noi, Vietnam is providing daily service desk services for all users in UN Viet Nam office. UN Viet Nam would like to outsource the service desk service.

The service desk service company will provide on-site engineers for daily service desk service for nearly 400 staff at GOUNH compound. The working time is 8 hours/ day starting from 7:30 am until 6:30 pm dividing by shifts, 5 days a week from Monday to Friday. The working day will be the UN Viet Nam working days.

Important notes for Bidders:

• Deadline for quotation submission: April 29, 2021 (Hanoi time)
• Bid submission address: bidding.vn@undp.org
• A pre-proposal conference will be held at 10.30 am, Tuesday 20 April 2021 at 304 Kim Ma Street, Hanoi. Participation by Bidders in this pre-proposal conference is strongly recommended. If you are able to attend this conference, please send your registration to: luu.ngoc.diep@undp.org.
• Quotations shall be quoted in Vietnamese dongs (VND) and inclusive of VAT and other applicable indirect taxes
• Bidders should refer to the List of documents to be submitted for Technical and Financial proposals preparation.
• The selection will be based on a competitive basis and will comply with UNDP procurement regulations. Request for Quotation with enclosed TOR and evaluation criteria as well as Submission forms are attached and uploaded on UNDP website.

Contact person for correspondence, notifications and clarifications:

Luu Ngoc Diep

Procurement Unit

UNDP Vietnam

304 Kim Ma, Hanoi, Vietnam

Tel: +84 24 38500100

Direct: +84 24 38500200

Email: luu.ngoc.diep@undp.org