Service Management Solution for an ITIL (Information Technology Infrastructure Library)
UNFPA
Service Management Solution for an ITIL (Information Technology Infrastructure Library)
Request for EOI
Reference:
EOI UNFPA/CPH/11
Beneficiary countries or territories:
United States of America
Published on:
21-Mar-2011
Deadline on:
30-Mar-2011 00:00 (GMT 0.00)
Description
United Nations Population Fund (UNFPA) invites interested Companies, Institutions, and Consultants to complete the attached questionnaire, with the intent of understanding offerings and basic cost expectations for the automation of certain ITIL topics and process, which UNFPA is seeking to explore and automate.
Please find the Questionnaire published below under
“Documents” of this notice
Roberto Mena (mena@unfpa.org)
80101501
-
New business start up consultation services
80101502
-
Corporate mergers consultation services
80101503
-
Corporate divestiture consultation services
80101504
-
Strategic planning consultation services
80101505
-
Corporate objectives or policy development
80101506
-
Organizational structure consultation
80101507
-
Information technology consultation services
80101508
-
Business intelligence consulting services
80101509
-
Government affairs and community relations consultation service
80101510
-
Risk management consultation service
80101511
-
Human resources consulting service
80101512
-
Actuarial consulting services
80101513
-
Process and procedures management consultation service
80101601
-
Feasibility studies or screening of project ideas
80101602
-
Regional or location studies for projects
80101603
-
Economic or financial evaluation of projects
80101604
-
Project administration or planning
80101605
-
Temporary drafting service
80101606
-
Project monitoring and evaluation
80101607
-
Project impact assessment
80101702
-
Productivity or efficiency studies or implementation
80101703
-
Specification standardization services
80101704
-
Supply chain analysis or re engineering services
80101706
-
Professional procurement services
80111501
-
Management development
80111502
-
Compensation or benefits planning
80111503
-
Labor or union relations
80111504
-
Labor training or development
80111505
-
Human resources productivity audits
80111506
-
Personnel relocation
80111507
-
Outplacement services
80111508
-
Service recognition programs
80111509
-
Job evaluation service
80111510
-
Job description development and writing service
80111511
-
Labor training impact assessment
80111601
-
Temporary clerical or administrative assistance
80111602
-
Temporary marketing staff needs
80111603
-
Temporary production staffing needs
80111604
-
Temporary technician staffing needs
80111605
-
Temporary financial staffing needs
80111606
-
Temporary medical staffing needs
80111607
-
Temporary legal staffing needs
80111608
-
Temporary information technology software developers
80111609
-
Temporary information technology systems or database administrators
80111610
-
Temporary information technology networking specialists
80111611
-
Temporary warehouse staff
80111612
-
Temporary drivers
80111613
-
Temporary manual labor
80111614
-
Temporary engineering services
80111615
-
Temporary machinist personnel
80111616
-
Temporary customer service personnel
80111617
-
Temporary architectural services
80111618
-
Temporary construction services
80111619
-
Temporary creative services
80111620
-
Temporary human resources services
80111621
-
Temporary research and development services
80111622
-
Temporary safety health environmental services
80111623
-
Temporary sourcing and logistics services
80111624
-
Temporary Travel Staffing
80111625
-
Temporary manual labor underground
80111701
-
Staff recruiting services
80111702
-
Reference or background check services
80111703
-
Resume or curriculum vitae screening services
80111704
-
Permanent marketing staff needs
80111705
-
Permanent machinist personnel
80111706
-
Permanent clerical or administrative assistance
80111707
-
Permanent technical staffing needs
80111708
-
Permanent financial staffing needs
80111709
-
Permanent medical staff needs
80111710
-
Permanent legal staffing needs
80111711
-
Permanent information technology software developers
80111712
-
Permanent information technology networking specialists
80111713
-
Permanent information technology systems or database administrators
80111714
-
Permanent drivers
80111715
-
Permanent professional staff
80111716
-
Permanent information technology staffing needs
80111717
-
Employee physical screening service
80111718
-
Employee skill testing and assessment service
80111719
-
Employee psychometric testing service
80121501
-
Juvenile justice law services
80121502
-
Appellate procedure services
80121503
-
Defense or criminal law services
80121601
-
Government antitrust or regulations law services
80121602
-
Bankruptcy law services
80121603
-
Partnership law
80121604
-
Patent or trademark or copyright law
80121605
-
Liquidation law services
80121606
-
Real estate law
80121607
-
Taxation law
80121608
-
Mergers or acquisitions law
80121609
-
Legal Research Services
80121611
-
Healthcare claim law services
80121701
-
Malpractice or negligence law services
80121703
-
Property law services
80121704
-
Contract law services
80121706
-
Employment law services
80121707
-
Labor disputes law services
80121708
-
Insurance law service
80121801
-
Divorce law services
80121802
-
Adoption law services
80121803
-
Immigration or naturalization law
80121804
-
Guardianship or custody law services
80121901
-
Jury member service
80121902
-
Witness service
80121903
-
Expert witness service
80121904
-
Process server service
80122000
-
Legal review and inquiry services
80131501
-
Residential rental
80131502
-
Commercial or industrial facility rental
80131503
-
Land leases
80131504
-
Offshore temporary housing service
80131505
-
Portable or modular office rental service
80131506
-
Portable toilet rental service
80131601
-
Real estate brokers or agents
80131602
-
Real estate auction
80131603
-
Sale of residential land
80131604
-
Sale of commercial or industrial land
80131605
-
Sale of commercial building
80131701
-
Title reconveyance services
80131702
-
Title search services
80131703
-
Escrow account services
80131801
-
Property management
80131802
-
Real estate appraisal and valuation service
80131803
-
Real estate listing services
80141401
-
Brand measurement
80141402
-
Creative fundraising services - Individual Giving
80141403
-
Creative fundraising services - Private Partnerships and Philanthropies
80141404
-
Digital media buying services
80141405
-
Direct marketing/mailing specific to fundraising
80141406
-
Direct response TV services
80141407
-
Donor acquisition services
80141408
-
Donor care services
80141409
-
Donor retention services
80141410
-
Lead generation
80141411
-
Legacy marketing
80141412
-
Offline media buying
80141501
-
Marketing analysis
80141502
-
Distributive or service trade statistics
80141503
-
Commodity price forecasting
80141504
-
Preparation of commodity market surveys
80141505
-
Marketing plans
80141506
-
Internet based market research
80141507
-
Consumer based research or clinics or focus groups
80141508
-
Syndicated or proprietary forecast studies
80141509
-
Market intelligence or competitive analysis
80141510
-
Market research telephone surveys
80141511
-
Market research paper surveys
80141512
-
Market research on location surveys
80141513
-
Market research one on one interviews
80141514
-
Market research mail surveys
80141601
-
Sales promotion services
80141603
-
Telemarketing
80141604
-
Branding of product naming services
80141605
-
Promotional merchandise
80141606
-
Direct marketing fulfillment
80141607
-
Events management
80141609
-
Sponsorship of event or celebrity
80141612
-
Sales or marketing programs
80141613
-
After sales programs
80141618
-
Sales marketing agencies including print
80141619
-
Customer relationship center CRC management services
80141624
-
Recognition program management service
80141625
-
Incentive program management service
80141626
-
Promotional program management service
80141630
-
Direct marketing print service
80141633
-
Search Engine Marketing
80141635
-
Conference fees
80141701
-
Direct sales services
80141702
-
Wholesale distribution services
80141703
-
Retail distribution services
80141704
-
Franchise operations
80141705
-
Auction services
80141706
-
Product brokerage service
80141801
-
Mailing list compilation services
80141802
-
Mailing list management service
80141803
-
Addressing service
80141901
-
Auto shows or other exhibits
80141902
-
Meetings events
80151501
-
Commodity policy or projections services
80151502
-
Trade expansion
80151503
-
Trade information services
80151504
-
Trade promotion services
80151505
-
Multinational marketing enterprises
80151601
-
Export development
80151602
-
Import planning
80151603
-
Export projections
80151604
-
Import procurement services
80151605
-
Customs consulting service
80161501
-
Office administration or secretarial services
80161502
-
Meeting planning services
80161503
-
Keyboard entry services
80161504
-
Clerical services
80161505
-
Fleet management services
80161506
-
Data archiving services
80161507
-
Audio visual services
80161508
-
Document destruction services
80161601
-
Property management services
80161602
-
Receiving or inventorying services
80161603
-
Furniture project administration or management
80161701
-
Byproduct disposal or sale service
80161702
-
Capital asset disposal or sale service
80161703
-
Excess or obsolete non capital material disposal or sale service
80161801
-
Photocopier rental or leasing service
80171501
-
Polling and survey and public opinion monitoring and analysis
80171502
-
Focus group and public feedback meeting facilitation and analysis
80171503
-
Public relations situation and issues and risk analysis
80171504
-
Stakeholder analysis
80171505
-
Communication planning
80171602
-
Online and social media publicity service
80171801
-
Media monitoring service
80171802
-
Media relations and advisory service
80171803
-
Media training and coaching service
80171902
-
Investor and shareholder relations consultation and engagement
80171903
-
Internal stakeholder relations consultation and engagement
80171904
-
Cultural and ethnic group relations consultation and engagement
80171905
-
Indigenous peoples relations consultation and engagement
80171906
-
Government relations consultation and engagement
80171907
-
Community relations consultation and engagement
80171908
-
Not for profit organization relations consultation and engagement
80171909
-
Business and utility provider relations consultation and engagement
80172001
-
Internal communication service
80172002
-
Project based communications service
80172003
-
Public affairs service
80172101
-
Crisis management and recovery service
80172102
-
Crisis planning and avoidance service
80172103
-
Change management communication and advisory service
80172104
-
Issues management and mitigation advisory service
81111501
-
Mainframe software applications design
81111502
-
Personal computer PC application design
81111503
-
Systems integration design
81111504
-
Application programming services
81111505
-
Operating system programming services
81111506
-
Client or server programming services
81111507
-
ERP or database applications programming services
81111508
-
Application implementation services
81111509
-
Internet or intranet client application development services
81111510
-
Internet or intranet server application development services
81111511
-
System or application programming management service
81111512
-
Computer graphics service
81111601
-
Programming for Visual Basic
81111602
-
Programming for Java
81111603
-
Programming for HTML
81111604
-
Programming for ALGOL
81111605
-
Programming for Assembler
81111606
-
Programming for Basic
81111607
-
Programming for C or C++
81111608
-
Programming for COBOL
81111609
-
Programming for FORTRAN
81111610
-
Programming for Pascal
81111611
-
Programming for PL/1
81111612
-
Programming or Proprietary Languages
81111613
-
Programming for Perl
81111701
-
Wide area network communications design
81111702
-
Local area network communications design
81111703
-
Electronic data interchange EDI design
81111704
-
Database design
81111705
-
Systems architecture
81111706
-
Network planning services
81111707
-
Systems planning services
81111708
-
Telecommunications planning services
81111709
-
Demining geographical or geospatial information system GIS
81111801
-
Computer or network or internet security
81111802
-
Mainframe administration services
81111803
-
Local area network LAN maintenance or support
81111804
-
Wide area network WAN maintenance or support
81111805
-
Proprietary or licensed systems maintenance or support
81111806
-
Database analysis service
81111808
-
System analysis service
81111809
-
System installation service
81111810
-
Software coding service
81111811
-
Technical support or help desk services
81111812
-
Computer hardware maintenance support service
81111814
-
Co location service
81111818
-
Third party warranty service
81111819
-
Quality assurance services
81111820
-
System usability services
81111901
-
Database information retrieval
81111902
-
Online database information retrieval service
81112001
-
Online data processing service
81112002
-
Data processing or preparation services
81112003
-
Data center services
81112004
-
Disaster recovery services
81112005
-
Document scanning service
81112006
-
Data storage service
81112007
-
Content or data standardization services
81112008
-
Cd rom mastering services
81112009
-
Content or data classification services
81112010
-
Data conversion service
81112101
-
Internet service providers ISP
81112102
-
Electronic mail service provider
81112103
-
World wide web WWW site design services
81112104
-
Web search engine providers
81112105
-
World wide web WWW site operation host services
81112106
-
Application service providers
81112107
-
Internet domain names
81112201
-
Maintenance or support fees
81112202
-
Software patches or upgrades
81112203
-
Firmware patching or upgrade service
81112204
-
Operating system software maintenance
81112205
-
Database management system software maintenance
81112206
-
Information retrieval or search software maintenance
81112207
-
Video conferencing software maintenance
81112208
-
Security and protection software maintenance
81112209
-
Development software maintenance
81112210
-
System management software maintenance
81112211
-
Enterprise resource planning software maintenance
81112212
-
Customer relationship management software maintenance
81112213
-
Accounting software maintenance
81112214
-
Content authoring and editing software maintenance
81112215
-
Content management software maintenance
81112216
-
Educational or reference software maintenance
81112217
-
Industry specific software maintenance
81112218
-
Network application software maintenance
81112219
-
Computer game or entertainment software maintenance
81112220
-
Server software maintenance
81112221
-
Point of sale software maintenance service
81112222
-
Facility operation and maintenance management software maintenance
81112223
-
Database Management Software Publishing
81112224
-
ANS & ATM Software Maintenance/Development Services
81112301
-
Disk storage system maintenance
81112302
-
Nearline or backup system maintenance
81112303
-
Mainframe computer maintenance
81112304
-
UNIX server maintenance
81112305
-
X86 server maintenance
81112306
-
Printer, scanner and multifunctional equipment maintenance
81112307
-
PC or workstation or notebook maintenance
81112308
-
Point of sale hardware maintenance and support service
81112309
-
Point of sale hardware installation or implementation service
81112310
-
Computer cabinet maintenance
81112401
-
Computer hardware rental
81112501
-
Computer software licensing service
81112502
-
Computer software rental or leasing service