CALL FOR EXPRESSIONS OF INTEREST TELEMARKETING AND RETENTION SERVICES FOR DONOR RECRUITMENT

UNICEF
CALL FOR EXPRESSIONS OF INTEREST TELEMARKETING AND RETENTION SERVICES FOR DONOR RECRUITMENT Request for EOI

Reference: EOI2021002
Beneficiary countries or territories: India
Registration level: Basic
Published on: 02-Feb-2021
Deadline on: 12-Feb-2021 12:00 (GMT 5.30)

Description

LAST DATE FOR EXPRESSING INTEREST IS 12 FEBRUARY 2021 - 12:00 PM

You requested to submit a capability statement of 3-5 pages as per the attached EOI template and submit your response on or before 12 February 2021, 12:00 PM (India Standard Time) to sbhavnani@unicef.org .

The United Nations Children’s Fund (UNICEF) is an agency of the United Nations devoted to serving the world's children. UNICEF India Country office is one of the priority countries in terms of fundraising globally with one of the major focuses being on Individual Fundraising.

In this respect, UNICEF-India is seeking Expressions of Interest (EOI) from qualified agencies to provide support for the following Telemarketing and Retention donor recruitment activities in India.

a) Conduct the telemarketing fundraising campaigns

b) Collect pledge/regular giving (monthly) donations (including one-time donation);

c) Collect and maintain donation amount and payment information;

d) Manage and maintain the integrity of the donor’s database;

e) Manage donor communications/retention programme including inbound and outbound customer service;

f) Provide necessary reporting and analysis