Agreement for Performance of Work - Design and Develop Online and Offline License Verification Platform for Marshall Health Professionals

1. BACKGROUND

Marshall Islands Ministry of Health and Human Services is the statutory body responsible for the delivery of the healthcare to the citizen of Marshall Islands.  The quality of its services is directly dependent upon the supply of the qualified health personnel, governance, competencies and practice standards.

To improve and strengthen the standard of care and to safeguard the interest of its patients, ministry of Health and Human Services has taken an initiative to establish and implement standards for the health professional practicing in Marshalls.

In order to successfully integrate standards practices of the health workers into the regulatory system that will govern the workforce, Marshall Islands Ministry of Health and Human Services, has partnered with the Pacific Open Learning Health Net (POLHN) and WHO Division of Pacific Technical Support (DPS) to develop an advanced consolidated health worker profiling and credential verification system.

The software will provide a synchronized platform linking health workers, government institutions and regulatory boards to effectively monitor the competency standards of the health sector.

1. PURPOSE/SPECIFIC OBJECTIVE OF THE ACTIVITY

In collaboration with the WHO Division of Pacific Technical Support (DPS) and Republic of Marshall Islands Ministry of Health and Human Services, the contractor undertakes to carry out all or part of the specification in designing and developing of the online and offline licence verification software system that will automate the cataloguing, searching, and reporting of the health professionals in Marshalls.  The system will provide a database for the Marshall Islands Medical Board (the name to be determined).

1. DESCRIPTION OF ACTIVITIES TO BE CARRIED OUT

In collaboration with the WHO Pacific Health Systems and Policy team and the Republic of Marshall Islands, the contractor will be required to perform the below tasks:

Conduct analytical and research work including literature review;

• Propose a method(s) or mechanism that will provide a best fit economical and easy to use solution to integrate, catalogue, search, report and verify licence of the health professionals;
• Submit interim report

The implementation of this agreed method(s) or mechanism three phases:

• Produce an inventory of the health work force based on agreed indicators (the Compiling Phase)
• Preparation and approval of a detailed specification (the Specification Phase)
• Development and installation of the Software (the Development Phase)
• Acceptance, commissioning and delivery (the Delivery Phase)

1. METHODS TO CARRY OUT THE ACTIVITY

Desk review, analysis interviews consultations and in-country implementation.

1. QUALIFICATIONS & EXPERIENCE

    

EDUCATION

Essential:  

At least five years of direct work experience with designing, development, monitoring, assessing and reporting for different public and/or private sector programmes;

Demonstrated experience with developing and managing web application systems;

Demonstrated experience with developing online and offline applications for low resource setting;

Knowledge about Pacific health system and Pacific internet infrastructure

Should be a more than 5 employee company with an ability to provide effective delivery of services;

Should be able to provide CV of team members.

EXPERIENCE

Essential:

•             Communicating in a credible and effective way;

•             Producing results as measurable by specific outputs;

•             Moving forward in a changing environment; and

•             Fostering integration and teamwork.

LANGUAGES

Written and spoken fluency in English is essential. Working knowledge of other UN languages is an advantage.

COMPETENCIES

• Excellent oral and written communication skills;
• Ability to meet tight deadlines and produce succinct reports;

• Producing results as measurable by specific outputs;

ADDITIONAL INFORMATION:

Daily professional rate = (preferably, 15 days)                                                     =_________

Per diem (WHO Rate/ country) x 5 days                                                               = _________

Return flight costs (your place – RMI– your place)                                              = __________

Miscellaneous (if any, specify)                                                                              = __________                                         

Total                                                                                                                     = __________

For preparation of the proposal, refer to the following aspects which shall be addressed in the proposal:

•          Formal proposal submission letter;

•          understanding and approach;

•          methods of implementing the approach;

•          dependencies / Challenges / Assumptions;

•          risk management plan; and

•          detailed work breakdown structure along with segregation of roles along with team members.

The financial proposal shall cover all costs including in-country tax . The financial estimates/proposal shall be itemized which shall at least include both HR and non-HR costs

All clarification relating to this should be addressed to Mohammed Aruf Yasin at yasinm@who.int 

APPLICATIONS

Qualified and interested specialists should submit their CV {for individual contractors} or Company Profile {for institutional applications} and Expression of Interest {cover letter} to the Supply Officer through WP RO UNGM at < wproungm@who.int > by 01 July 2019 

The cover letter should outline how their experience and qualifications make them a suitable candidate for this position and should include their proposed daily consultancy fee and availability.

Please use Tender Notice No. WPRO/2019-06/PHS_DPS/TN92484/mom as subject to all submission.  Only successful candidates will be contacted.