Provision of remote monitoring security services for UNOPS offices in Serbia
UNOPS
Provision of remote monitoring security services for UNOPS offices in Serbia
Request for quotation
Reference:
RFQ/2018/4553
Beneficiary countries:
Serbia, Republic of
Registration level:
Basic
Published on:
23-May-2018
Deadline on:
07-Jun-2018 10:00 0.00
Description
Tender description: The overall objective of this solicitation is to establish an instrument of agreement for provision of remote monitoring security services for UNOPS offices in Belgrade, Nis, Novi Pazar and Vranje.
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IMPORTANT NOTE: Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/Guides
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IMPORTANT NOTE: Interested vendors must respond to this tender using the UNOPS eSourcing system, via the UNGM portal. In order to access the full UNOPS tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNOPS vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNOPS tenders in the UNOPS eSourcing system, please refer to the user guide and other resources available at: https://esourcing.unops.org/#/Help/Guides
This tender has been posted through the UNOPS eSourcing system. Cet avis a été publié au moyen du système eSourcing de l'UNOPS. Esta licitación ha sido publicada usando el sistema eSourcing de UNOPS.
Link | Description | |
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https://esourcing.unops.org/#/Help/Guides | UNOPS eSourcing – Vendor guide and other system resources / Guide pour fournisseurs et autres ressources sur le système / Guía para proveedores y otros recursos sobre el sistema |
92121701
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Surveillance or alarm maintenance or monitoring
New clarification added: QUESTIONUnder Vendor Submission financial Offer Details; when you are asking to submit the total finanical offer, are you asking for the final total of the tender?ANSWERYes, the total financial offer is the total offer for all required services - total price for provision of basic remote monitoring services through telephone lines – 24h remote monitoring of the premises for four offices for 12 months (VAT excluded) and maintenance of alarm monitoring system in accordance with the table of spare parts and installation costs presented for the period of 12 months.QUESTIONIs there is a schedule of false alarm? If so, should that be included in the financial proposal? In case of false alarm due to manipulation error how would we cost that in the financial proposal? How would the intervention team cost be included in?ANSWERThere is no schedule of false alarm. In case of alarm situation the company calls UNOPS responsible person first and in that way prevent situation of false alarm.
Edited on:
04-Jun-2018 17:15
Edited by:
webservice@unops.org
New clarification added: QUESTION:As You confirmed that Intervention team should be sent by contractor in case of emergency, should we cost of IT include in price of monitoring center?ANSWER:Yes - all costs should be included.
Edited on:
01-Jun-2018 15:14
Edited by:
webservice@unops.org
New clarification added: QUESTION:The headquarter for Argus Security is in Cypress however we have an operating office in Serbia. Under documents check list you are requesting a Certification of incorporation of the company (except issued by Business Registry Agency) would you like the one for the Main office in Cypress or for the one in Serbia?ANSWER:Since monitoring services will be used by UNOPS offices in Serbia, you should provide certificate for the company registered in Serbia.
Edited on:
31-May-2018 12:16
Edited by:
webservice@unops.org
New clarification added: QUESTION 1:In section III page 5 under “service conditions” you mentioned intervention team, does it belong to specific emergency service (police, fire brigade or ambulance) or Security Company need to send it?ANSWER 1:In case of alarm situation, security company needs to call UNOPS contact person or in case of emergency to call Fire Brigade, Ambulance, Police and send the Intervention Team to premises to act according the defined action plan. The Intervention Team should be sent by the Security Company.QUESTION 2:When it comes to Insurance policy, do you mean liability insurance?ANSWER 2:Yes - policy in the amount of RSD 10,000,000.00 in case of fire and RSD 2,500,000.00 in case of theft and robbery.
Edited on:
31-May-2018 12:13
Edited by:
webservice@unops.org
New amendment added #1: This tender has been amended by extending the deadline for submission of quotations till 7 June 2018, 12:00 CET.
Edited on:
29-May-2018 11:48
Edited by:
webservice@unops.org